Senior Manager of People Communications, Chime
$146.6-207.7k
+ Bonus + Equity
Mobile banking for the everyday person
Be an early applicant
Mobile banking for the everyday person
1001+ employees
Be an early applicant
$146.6-207.7k
+ Bonus + Equity
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- This person thrives when presented with a complex people, process, policy, or programmatic change that will impact employees (we call them Chimers).
- This person can see around corners, build multi-stage project plans to attack a challenge, and can inspire followership along the way.
- This person also excels at distilling complicated HR topics into easy to digest messages for Chimers and candidates, and is passionate about the people and talent space
- 7-10+ years of related professional experience, preferably in technology organizations working on HR, internal communications, and/or change management (ideally previous experience with People Operations/Human Resources work and/or communications)
- Experience in a high-growth tech or start-up environment is a plus
- Excellent judgment and discretion; Demonstrated ability to safeguard confidential information
- Experience advising executives and business leaders
- Experience leading large, cross-functional change efforts across an organization
- Excellent project/program management skills. You thrive translating what needs to happen into concrete plans, ensuring there is a strategic view while also paying close attention to the details
- Excellent written and verbal communication skills
- No objection to rolling up your sleeves. You’ll be part of a small but mighty Communications team and no task can be too big or too small
- An ability to pivot. This is a new role for Chime!
- A passion for our mission
What the job involves
- We’re seeking an experienced communicator to step into a new role for the company as the internal communications lead for Chime’s People communications
- You will report directly to the Head of Internal Communications on the Chime Corporate Affairs Team, and you will work closely with the Chief People Officer and the People (HR) Leadership Team as your primary partners
- Lead change management communications for the company, preempting the internal communications needs that occur around organizational changes (big and small) and confidently advising leaders throughout the process
- Serve as the internal communications lead and strategic counselor for the People team and its leadership, integrating People (HR) comms seamlessly into wider internal communications channels and content
- Create and deliver an integrated People (HR) internal communications plan in collaboration with the People (HR) leadership team, spanning subject matter areas including recruiting, progression and performance, employee engagement and experience, analytics and People technology, people business partners, compensation and benefits, and real estate and workplace
- Drive alignment on HR issues – and deviation where necessary – across Chime’s functions and teams
- Be well-versed in and constantly educate yourself on news trends in the people / HR space
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company values
- Be member-obsessed: We are guided by a deep understanding of our members' needs and a devotion to meeting those needs at every step. We practice empoathy in everything we do
- Be human: We keep it real. We build trust and connection with our members by making them laugh, feel understood, and get inspired
- Bew bold: We dream big. We set audacious goals, tackle the hard stuff, and do things that no bank has done before. We see a broken industry and believe in our ability to change it forever
- Simplify: We start with the simplest solution and only add to it if necessary. We are famously practical and focused. Our motto is "Do Less. Faster. More often."
- Make it happen: We measure the impact of our work and push hard to hit our goals. We find ways around roadblocks. We hold each other accountable to a high bar for performance
- Respect the rules: We take seriously our obligations to regulators, partners, and the public. We move fast and push for changes without cutting corners. We risk failure if we ever break the regs
- Team up: We know great work isn't done alone. We organize into teams that leverage the different strengths we each bring. We are stronger when we have each other's backs
- Chime in: As owners, we have an obligation to speak up. We share our ideas, ask hard questions, and give candid feedback. When others chime in, we value what they have to say
Company HQ
Nob Hill, San Francisco, CA
Articles
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
Salary benchmarks
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Diversity, Equity & Inclusion at Chime
Erica Johnson (Head of Diversity, Equity, and Belonging)
- Https://medium.com/life-at-chime/its-a-chimed-life-meet-erica-johnson-our-new-head-of-diversity-equity-and-belonging-6f911b837678
- Https://medium.com/life-at-chime/the-value-of-buy-in-from-leadership-how-our-crg-exec-sponsors-make-chime-and-our-crgs-a-f2996aa4c41a
- Https://medium.com/life-at-chime/scaling-crgs-how-diversichime-helps-grow-our-crgs-with-intentionality-and-intersectionality-28af791a5148
- Https://medium.com/life-at-chime/the-cost-of-being-yourself-a4265f3e5a6e
- Https://medium.com/life-at-chime/chimehers-chimes-in-the-role-of-female-role-models-696702e81daa
- Https://medium.com/life-at-chime/chimers-chime-in-the-importance-of-being-out-at-work-883870d5d3c
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