Commercial Analyst, Kooth
£29.8-35k
3 days a week in office
Effective personalised digital mental health care platform
Job no longer available
Effective personalised digital mental health care platform
201-500 employees
Job no longer available
£29.8-35k
3 days a week in office
201-500 employees
Company mission
Kooth's mission is to create easy to access online mental health services that work alongside you to provide compassionate and effective support.
Role
Who you are
- BSc in Economics, Statistics, Mathematics or another relevant discipline
- Strong Excel and Google Sheet modelling skills
- Experience using data to create insights and drive decisions
- Experience using data visualization software such as Tableau
- Confidence in finding and analysing publicly available datasets such as NHS or ONS datasets
- Confidence in writing and presenting data reports
- Ability to interpret data in order to conduct a risk analysis of contracts
- Attention to detail
- Experience with Salesforce is desirable but not essential
What the job involves
- Develop commercial KPI modelling sheets focused on performance, registrations and resourcing
- Develop and maintain contract specific forecasting models based on previous performance and external requirements
- Support monthly data refreshes to core commercial KPI datasets
- Provide accurate, value-added operational reporting and general information for internal and external customers
- Monitor contract compliance, KPIs & overall performance of local contracts
- Report on overall team commercial KPIs
- Prepare written documents and slide packs to communicate analysis findings to internal and external clients in a concise and visual manner
- Present trends, key takeaways and recommendations to relevant stakeholders and executives
- Support the development of the material for monthly sales strategy reviews to support activity focus and performance priorities and support on reporting for budgets, forecasts, and variance analysis
- With colleagues in the central support team, identify, develop and validate hypotheses for revenue improvement to provide actionable sales insights that will improve total revenue performance
- With colleagues in the central support team, analyse proposals, presentations, sales processes and develop beyond the current model recommendations to improve our sales conversion and customer experience
- Ensuring all data is accurately captured in the relevant systems and on a timely basis
- Identify potential efficiencies and contribute to streamlining, automating and improving the quality of our processes
- Challenging and developing the current process and methodologies and push for continuous improvement
Salary benchmarks
Our take
Kooth offers free at the point of access mental health care to more than 5.4 million people via NHS commissioners, corporates, social workers, GPs and schools across the UK. It provides a mix of community-created content, forum sessions with other community members, and one-to-one counselling via online chat. All users sign up anonymously for the free-of-charge service and there's no digital tracking of session IP addresses. The aim is to provide a safe space where each person can get the support they need.
As a pioneer in online counselling, Kooth brings together emerging technologies with innovation in clinical practice and evaluation to create new models of care in mental health.
Kooth’s 2020 IPO came at a time when London listings were sparse. A testament to the important contribution its services can make at a time when businesses are becoming more conscious of the need to foster well-being in their employees and in the wider world. This is further exemplified by the 33% soar in share prices after a contract was announced to serve 13 to 25-year-olds in California.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Company benefits
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Company HQ
Paddington, London, UK
Leadership
Kate Newhouse
(CEO)Also a SUpervisory Board Member of the European Dental Group. Previously Member, Secretary of State for Health and Social Care's Health-tech advisory board, CEO of Blenheim Chalcot and Doctor Care Anywhere.
Sanjay Jawa
(CFO)Previouslt Operating Partner at ScaleUp Capital and CFO at QualiTest Group.
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