Senior Revenue Operations Analyst, UpKeep
$140k
OTE
$119k
BASE
On-Target Earnings is base salary + sales commission. Also eligible for equity.
Computerized maintenance management system software platform
Open for applications
Computerized maintenance management system software platform
101-200 employees
Open for applications
$140k
OTE
$119k
BASE
On-Target Earnings is base salary + sales commission. Also eligible for equity.
101-200 employees
Company mission
To give facility management and maintenance teams the tools they need to increase productivity.
Role
Who you are
- The ideal candidate brings a blend of systems expertise, stakeholder partnership, and a strong understanding of operational needs within a high-growth environment
- 5+ years of experience in systems administration or GTM operations, preferably in SaaS or high-growth environments
- Strong background in GTM tools configuration and management
- Previous experience supporting multiple GTM systems and business teams (e.g., Sales, Marketing, Customer Success)
- Experience managing integrations and data flows between Salesforce and platforms like Marketo, Outreach, or ZoomInfo
- Familiarity with project management, release processes, and agile collaboration
- Solid working knowledge of automation tools, sandbox usage, and user provisioning
- Effective communication skills to translate complex system needs to non-technical stakeholders
- Strong problem-solving skills with the ability to diagnose technical and operational issues
- Proficient in Salesforce Sales Cloud and related no-code/low-code capabilities
- Understanding of sales and marketing processes, funnel metrics, and customer lifecycle stages
- Comfortable working with cross-functional teams and balancing competing priorities
Desirable
- Proactive and solutions-oriented – actively seeks ways to improve systems and processes
- Adaptive – adjusts quickly to changing business needs and new technologies
- Collaborative – enjoys partnering with cross-functional teams to solve problems
- Detail-focused – maintains high standards for data accuracy and system integrity
- Curious – committed to continuous learning and professional development
- Dependable – consistently follows through on commitments and delivers quality outcomes
- Upholds company values – acts with integrity, accountability, and respect in all interactions
What the job involves
- The Sr. Revenue Operations Analyst, GTM Systems plays a crucial role in supporting and optimizing the systems that power our Go-To-Market (GTM) teams across Sales, Marketing, and Customer Success
- This role focuses on the administration, customization, and enhancement of Salesforce, Outreach, Gong, and related GTM technologies
- This role will help streamline workflows, improve data integrity, and deliver scalable solutions that support our revenue goals
- Administer and maintain the GTM tech stack (Outreach, Gong, ZoomInfo, etc.) with a focus on data structure, automation, and process efficiency
- Configure and enhance GTM workflows across the tech stack
- Collaborate with GTM teams to gather requirements, troubleshoot issues, and deliver effective technical solutions
- Support integrations with key tools such as Outreach, ZoomInfo, Salesforce, Gong, and others
- Build and maintain dashboards and reports to provide visibility into pipeline health, revenue KPIs, and customer lifecycle metrics
- Conduct audits and data cleanups to maintain system health and ensure compliance with governance standards
- Lead small-to-medium projects focused on process improvements, automation, or new tool rollouts
- Participate in testing and deployment cycles, ensuring smooth release management using sandbox environments
- Serve as a subject matter expert and technical support resource for tech stack users across the organization
Our take
For hundreds of thousands of repair workers, as well as facilities and operations managers, the task of making maintenance requests proves to be time-consuming and inefficient. UpKeep was designed so these critical workflow decisions can be made with data-driven insights and in real time, without mountains of note taking and paperwork.
For a monthly subscription fee, UpKeep's users can manage assets and inventory, track time and cost, implement preventative maintenance, and more, with two tiers of features plus a customizable business option to choose from. The platform serves companies across industries, from manufacturing and farming, to hospitality and fitness, and including global enterprises like Yamaha and Unilever. It keeps the sharing of all types of maintenance issues conveniently on one platform, in an easy to read user friendly interface.
In 2022, the company successfully patented its "UpKeep Edge" product, which leverages sensors and cellular gateways to deliver real-time data on operating environments. This achievement showcases that the company is at the forefront of innovation in its field, and is positioned well to continue bringing next-level products to its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2020
$36m
SERIES B
Mar 2018
$10m
SERIES A
Total funding: $48.9m
Company benefits
- Work from Home
- Stock Options
- Unlimited Vacations
- Medical, Mental, Dental, & Vision
- 401k Plan
- Paid Parental Leave
- Located in Westwood
- Dog Friendly Office
Company HQ
Westwood, Los Angeles, CA
Leadership
Ryan Chan
(CEO)Having studied at UCB, they worked as a Developer and Engineer for 3 years, before founding UpKeep as CEO in April 2016. They have been CEO since, alongside angel investing.
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