Solutions Architect, LaunchDarkly
Post-Sales
£100-143k
OTE
Target pay ranges in Dublin: €81,000 €115,000 OTE
More information about location
Feature management for software teams
Job no longer available
Feature management for software teams
501-1000 employees
Job no longer available
£100-143k
OTE
Target pay ranges in Dublin: €81,000 €115,000 OTE
More information about location
501-1000 employees
Company mission
To empower all teams to deliver and control their software.
Role
Who you are
- You have extensive experience with post-sales Solutions Architect or customer-facing DevOps roles
- You previously have developer-level coding abilities in professional, educational, or personal settings
- You have a hands-on technical background with a consultative approach
- You learn and synthesize large amounts of information and are adept at acquiring the context you need to make prescriptive recommendations to our customers
- You have the ability to manage multiple projects simultaneously, but the discipline and focus to know where you attention is most needed
- You are a self‐starter and excited to take on hard problems
- You are passionate about helping customers and have a strong sense of ownership
- You can effectively communicate with experts from different backgrounds, and build strong stakeholder relationships
- You are a deeply curious individual, who is not comfortable with just getting enough context to give an answer. You feel the need to understand how things work underneath
- You are familiar with the software development lifecycle
- You are comfortable with at least one of our supported Client-side SDK languages (preferably Javascript) and one of our Server-side SDK languages
- You are familiar with DevOps, Continuous Integration, and Continuous Delivery
- You have worked with the services of one of the major cloud providers (AWS, Azure, GCP)
- You have worked with Linux, Docker, and Virtual Machines
- You have worked with teams that underwent development process transformation
What the job involves
- You will be a key contributor to the Revenue team, applying technical product expertise to build relevant solutions for LaunchDarkly customers.
- You will be the go-to post-sales technical resource for the account team and customers, working in a mix of paid Professional Services engagements and being a trusted advisor to organizations on an ongoing basis
- You will work with software development teams at some of the most advanced companies across industries, including Technology, Finance & Insurance, Pharmaceuticals & Life Science, Entertainment, and more
- Couple technical knowledge with a consultative mindset to understand customer needs, gather requirements, and influence decisions
- Deliver Professional Services engagements aimed at helping the companies we work with improve how they deliver software
- Partner with Enterprise and Strategic accounts alongside Customer Success during the onboarding and implementation phase to accelerate their adoption
- Advise our customers on software development best practices and how to leverage LaunchDarkly to ship software more frequently and with reduced risk
- Create a foundation for a strong technical partnership between LaunchDarkly and customers
- Solve technical hurdles that are impeding value realization
- Become a subject matter expert on LaunchDarkly
- Advocate for our customers by translating, aggregating, and representing customer feedback to the Product and Engineering teams
- You'll join a small, but growing, team from companies like Atlassian, Intercom, and GitHub, and you'll have an immediate impact on our product and customers
- 10% travel required
- 100% remote working
Our take
Feature flags are a powerful software development tool, allowing teams to modify system behavior without changing code, therefore minimizing risk. If a business has a new feature they want to test, they can then roll it out to a small set of users before letting it go live. These companies can, for example, get quick feedback on the new feature and fix any bugs, or roll back any changes.
LaunchDarkly allows companies to run tests like this by activating the new code for only a small set of users prior to launch. Typically running these tests requires lots of developer time - a daunting and expensive prospect for most rapidly growing businesses - and can risk disruption to the user experience if testing takes place on the live product.
Demonstrating its value to businesses, the platform is used by the likes of IBM, Intuit and Atlassian. Recently it has seemed to focus on further scaling its growth as it develops towards being a leading business in the feature management space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$200m
SERIES D
Jan 2020
$54m
LATE VC
Total funding: $330.3m
Company benefits
- Full Vision
- Full Dental
- Full Medical
- Flexible Schedule
- Healthy Lunches & Snacks
- Conference & Meetup Access
- Education Stipend
- Personalized Work Station
- Close to Public Transportation
- Bike Parking
- Team Activities
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Lakeside, Oakland, CA
Leadership
Edith Harbaugh
(Co-founder, Executive Chair & CEO)Worked as a Product Manager at Vignette, Monster Worldwide, and PlantSense. Previously Product Director at TripIt.
John Kodumal
(Co-founder & CTO)Prior to co-founding LaunchDarkly was Software Development Manager at Atlassian and Bytecode Anaylsis Architect for Coverity.
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