Commercial Operations Associate, Ginkgo Bioworks
Client Management
$65-74.8k
+ company stock awards
Biological engineering product developer
Job no longer available
Biological engineering product developer
501-1000 employees
Job no longer available
$65-74.8k
+ company stock awards
501-1000 employees
Company mission
Ginkgo Bioworks' mission is to make biology easy to engineer.
Role
Who you are
- Bachelor’s degree
- Proven track record of project ownership and results orientation in a team setting
- Strong analytical skills, with an ability to develop fact-based and informed opinions
- Self-starter with strong verbal and written communication skills
- Ability to work independently and cross functionally in a matrixed environment
- Detail oriented, strong organizational skills, and ability to multitask
Desirable
- Bachelor’s degree in science, public health, or other closely related field
- Experience in international operations or consulting
- Foreign language skills a plus
What the job involves
- Support team in day-to-day client relationship management
- Provide project management and onboarding support for programs
- Coordinate, troubleshoot, and escalate client facing issues
- Manage and analyze program data, ensuring accurate and up-to-date information is in relevant systems
- Track, summarize and report on prospect and/or client issues
- Monitor prospect and client activity to be proactive in support matters
- Tackle the most urgent and immediate problems facing the project as a whole
- Continually shape the customer experience, as part of a cross-functional team
- Support special projects, as requested
- Occasional weekend and evening responsibilities
- May include occasional travel (domestic and international)
Our take
Research into the programmable nature of biological cells presents massive opportunities for almost every industry, but the technology is hardly accessible. Bespoke programming of cells requires cutting-edge lab equipment and an in-depth understanding of microbiology, something that would not seem feasible to the average product designer.
Ginkgo Bioworks sells programmable cell development services to provide access to the technology to industries outside of medicine. Whilst the company has already worked on medical products such as vaccines for Moderna, it will research and design products based on programmed cells for any product that it believes holds value.
The startup’s approach to providing cell programming services outside of the medical sector is smart, as an increasingly high number of industries recognize the potential for bespoke cell-based materials. Ginkgo also provides an opportunity for innovation where it previously was not possible, by taking the research and design into its own hands, where companies would usually need to facilitate such services within their own company.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
May 2020
$70m
LATE VC
Sep 2019
$290m
SERIES E
Total funding: $792.7m
Company benefits
- Growth and development opportunities
- Unlimited paid time off
- Comprehensive health and parental leave benefits
- Flexible work options
- Commuter benefits
- State-of-the-art labs, work spaces, and conference rooms
- Competitive 401K contribution
Company HQ
Seaport District, Boston, MA
Leadership
Reshma Shetty
(Co-Founder)Reshma studied for a PhD in Biological Engineering at MIT, having worked as a Research Assistant at Cambridge and Utah universities. They co-founded Ginkgo Bioworks in September 2008.
Barry Canton
(Co-Founder & CTO)Barry studied at University College Dublin before taking a PhD in Biological Engineering at MIT. They co-founded Ginkgo Bioworks in 2008 on graduation, working there since.
Jason Kelly
(Co-Founder & CEO)Previously founded OpenWetWare while a graduate student at MIT. At MIT they earned a PhD in Biological Engineering.
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