Solutions Engineer, Sentry
12 Month Fixed-Term Contract
€98-130k
Offers Equity & Commission
Application performance monitoring & error tracking software
Open for applications
Application performance monitoring & error tracking software
201-500 employees
Open for applications
€98-130k
Offers Equity & Commission
201-500 employees
Company mission
To empower developer teams to build their best possible software, more quickly and easily.
Role
Who you are
- Get energized by technical conversations. You enjoy going deep with engineers and building credibility with engineering leaders
- Thrive in variety. You're comfortable switching between industries, stacks, and customer cultures, which is a given when covering EMEA
- Build things from scratch. You like creating solutions, writing scripts, developing demos, and producing content that others can actually use
- Are results-driven. You move fast, follow through, and care about outcomes, not just activity
- Are passionate about developer tools, open-source, and the software development lifecycle
- 3+ years as a Solutions Engineer, Sales Engineer, Implementation Consultant, or Software Developer with a track record of successful customer-facing work
- Hands-on experience with modern stacks: JavaScript frameworks, backend languages (Python, Node.js, Java), and mobile platforms (React Native, iOS, Android)
- Strong understanding of the software development and release lifecycle. You know where developers feel the most pain
- Solid observability foundation: practical experience with APM, RUM, tracing, and error monitoring
- Excellent communicator and presenter. Comfortable in front of both ICs and engineering leadership
- Fluency in English required; additional European languages a plus
What the job involves
- The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows. From integrating our SDK to making sure alerts and issues make it to the right place at the right time
- Based in Amsterdam, this Solutions Engineer will serve as Sentry's primary technical presence across the EMEA region, partnering closely with enterprise engineering teams throughout the post-sales lifecycle
- Solutions Engineers own the end-to-end technical relationship with their customers. Driving implementation, onboarding, and enablement so that Sentry becomes a mission-critical part of how developers build and ship software. In this role, you'll be responsible for ensuring:
- Developers can effectively identify and resolve slowdowns and errors in their applications
- Development teams increase developer productivity and customer satisfaction
- Customers move from initial install to seamless, org-wide adoption across all their dev teams
- Business value is clearly connected to Sentry's capabilities, securing the foundation for long-term partnership and expansion
- You'll work with a diverse set of enterprise customers across EMEA. Spanning industries, stacks, engineering cultures and act as their trusted technical advisor from day one
- Please note that this is a 12 month fixed-term contract
- Map customer pain points and business objectives to tailored implementation and onboarding plans that demonstrate measurable value
- Build and share best practices, educational content, and resources around error monitoring, performance management, and Sentry's product suite. From how-to guides to code samples and demo environments
- Serve as a trusted technical advisor, guiding customers through instrumentation, monitoring best practices, and complex technical challenges
- Run workshop-level engagements to deepen product maturity and drive broader adoption across engineering teams
- Act as the voice of the customer by internally surfacing feedback to Product and Engineering and helping align Sentry's roadmap with real customer needs across EMEA
- This is a 12-month fixed-term role designed for impact; high performers may have the opportunity to convert to a permanent position as the team continues to grow
Our take
Defective software leads to dissatisfied users, disruptions and potential financial losses for companies. Sentry has created application monitoring and error tracking software to help developers fix errors faster, easier and more cost effectively.
More than 1 million developers and 70,000 organizations worldwide, including the likes of Microsoft, Disney, Atlassian, Cloudflare and Slack, have used Sentry to monitor their code health. And the company is well-positioned for significant growth as there is an emerging need for solutions that address holistic application health. As more companies focus on digital to engage with their customers, the reliability of their applications is essential.
The global bug-tracking software market is expected to reach over $600 million by the end of 2026 with an annual growth rate of almost 10%. Further, the company opened another office in Denver in early 2023, expanding its regional presence, as it continues to broaden its market presence.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$90m
SERIES E
Feb 2021
$60m
SERIES D
Total funding: $216.5m
Company benefits
- Competitive Compensation + Equity
- Medical, Dental, Vision Insurance
- Commuter Stipend
- Professional Development Stipend
- Health & Wellness Benefits
- Charitable Matching Program
- Flexible PTO
- Paid Parental Leave
Company HQ
Financial District, San Francisco, CA
Leadership
David Cramer
(Co-Founder & CPO)They started their career as a Software Engineer at Curse, before roles at Enthropia, Disqus, and Dropbox. Having co-founded Sentry in January 2012, they left Dropbox in 2015.
Chris Jennings
(Co-Founder & Chief Creative Officer)They have been a Frontend Developer at AgencyTen, Director of Design and UX at Disqus and most recently a Product Designer at GitHub.
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