Senior Product Manager, Upgrade
Personal Loans
$180-200k
Plus stock option plan
More information about location
2 days a week in office
Offering responsible credit to mainstream consumers
Open for applications
Offering responsible credit to mainstream consumers
1001+ employees
Open for applications
$180-200k
Plus stock option plan
More information about location
2 days a week in office
1001+ employees
Company mission
To help our customers move in the right direction with responsible financial products that put more money in their pocket.
Role
Who you are
- We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives
- The role is perfect for those who are self-motivated and excel in an agile environment
- 5+ years of product management experience with demonstrated success in driving KPIs through thoughtful product development and user-centric design
- Bachelor's degree required; MBA or technical degree a plus
- Proven track record of successful product delivery in consumer finance, lending platforms, or fintech environments; financial services product experience strongly preferred
- Technical proficiency including experience with financial services APIs, integration architectures, data analytics platforms, A/B testing methodologies, and SQL
- Strong understanding of lending regulations, underwriting processes, and credit risk principles
- Exceptional stakeholder management skills with ability to align diverse teams and navigate complex organizational dynamics
What the job involves
- We're looking for a Senior Product Manager for our Personal Loans product
- In this pivotal role, you'll own and drive key initiatives shaping user experiences and value
- You’ll be responsible for leading and collaborating with designers, engineers, marketers, and key partners to deliver impactful, measurable outcomes
- Spearhead product strategy and execution for Upgrade's core Personal Loans business, owning critical components of our lending origination platform including conversion funnel optimization, partner integrations, and customer-facing experiences
- Lead end-to-end product initiatives from concept through delivery and post-launch optimization, continuously improving conversion and customer acquisition
- Cultivate strategic partnerships with Engineering, Risk, Compliance, and external fintech ecosystem partners, leveraging their expertise to inform product roadmap and execution plans
- Identify market opportunities, analyze competitive landscape, and propose innovative solutions to enhance our lending products and capture market share
- Translate customer insights, business goals, and market trends into prioritized product requirements, using data-driven decision making to maximize impact
Our take
Most credit cards don't encourage the owner to pay down their debt. The longer it takes to pay off the balance, the more money lenders are set to make. Upgrade is an online lender and card issuer doing things differently. The company offers personal loans and credit cards but with a fixed instalment structure and a set number of equal payments. This ensures the balance reduces every month.
The company believes this model reduces default rates, as borrowers are forced to pay down rather than maintain their debt, and it encourages a greater commitment to repay the balance. Further, by combining the ease of a Visa card with the fixed payments and decreased rates of a personal loan, Upgrade sets itself apart from competitors.
In 2021, Upgrade launched its mobile banking and debit card as a strategy to onboard new customers and increase loyalty. The fixed-rate nature of the company's cards is expected to be of use to customers in future years in an environment of rising rates. Upgrade also plans to expand beyond the U.S. in the future, which will represent new challenges for the business as it adapts to alternative regulations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2021
$280m
SERIES F
Aug 2021
$105m
SERIES E
Total funding: $547m
Company benefits
- Stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
Company HQ
Financial District, San Francisco, CA
Leadership
Renaud Laplanche
(Co-Founder & CEO)After an MBA at London Business School, Renaud spent 5 years as an Associate at Clearly Gottlieb Steen & Hamilton and co-founded MatchPoint. They then left Oracle after a year to co-found Lending Club in 2006 and co-founded Upgrade in August 2016.
Adelina Grozdanova
(Co-Founder & Head of Investor Group)Adelina started their career with 6 years at Morgan Stanley after a degree at Princeton. They left banking in 2012 to join Lending Club as VP, and after 3 years co-founded Upgrade, serving as Head of Investor Group since 2016.
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