Operations Analyst, Tovala
Smart ovens and meal-kit delivery service
Be an early applicant
Smart ovens and meal-kit delivery service
101-200 employees
Be an early applicant
101-200 employees
Company mission
To make home cooking faster, healthier, and easier so people can focus on what's most important to them.
Role
Who you are
- Minimum of 4 years of related experience, preferably in logistics, supply chain, or operations management
- Proficiency with Microsoft tools and Google Suite tool
- Intermediate to advanced Excel skills, including pivot tables and data analysis, are preferred
- You are a highly organized person with attention to detail
- You feel comfortable learning new processes, procedures, and operational functions, but know when to ask for support
- You can pivot and adapt to change quickly
- When faced with multiple priorities, you remain calm and collected
- You communicate well, both verbally and in writing
- You're interested in startups and excited to work in a fast-paced environment
- Ability to work independently and collaboratively as part of a team
What the job involves
- We’re looking for an Operations Analyst to join our team on a full-time basis
- In this role you will collaborate closely with both internal teams, such as production, demand planning, and customer support, and external partners, including trucking carriers, brokers, and last mile delivery carriers
- Your primary goal will be to support the efficient and effective management of our logistics and supply chain operations
- You will help ensure a healthy supply chain, manage freight schedules, support internal fulfillment processes, and build strong carrier relationships
- This role is critical in overseeing daily load activities, ensuring timely deliveries, and enhancing customer satisfaction
- Utilize internal and external software tools to generate documentation, enabling the production teams to produce and pack customer orders
- Manage projects to automate internal processes that are still being carried out manually
- Build and maintain carrier relationships to secure truckloads on a weekly basis
- Manage shipment activities (small parcel, less than truckload, and full truckload), resolving issues to ensure on-time pickups and deliveries
- Track shipment statuses and report to relevant teams on any potential issues
- Quickly and proactively resolve problems that may arise while a load is in transit
- Communicate with and provide support to teams at each of our production facilities
- Help the customer support team troubleshoot customer issues related to shipping
- Provide timely information to marketing, backend, and customer support teams to communicate with customers when there are issues in our logistic network that would impact customers
- Analyze data to identify opportunities for process improvement and cost savings in supply chain operations
- Other duties as assigned
Our take
Domestic meal kits are nothing new, with companies such as Hello Fresh, Sun Basket, and Blue Apron all crowding the increasingly popular industry. Tovala is a food-tech company attempting to disrupt this market, with a smart oven that eliminates the need for meal preparation.
Tovala offers customers both an oven and the option to sign up to a rotating weekly meal delivery service. Boasting a single minute of prep-time for adding the final touches, the system works by scanning the meal's QR code so that the oven can run the associated cook cycle. The oven also recognises over a thousand name-brand products, and has hundreds of presets for when users want to cook for themselves.
Despite competing with a pile of other meal-kit services, Tovala's clear stand-out feature is the oven, with nothing similar offered by competitors. The company is aiming to expand into new verticals, adding smart oven air fryers to its product line up in early 2023. The first new appliance from the company since 2018, this move is expected to attract new customers and help cement Tovala's market lead.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
2% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2021
$30m
SERIES C
Sep 2020
$3m
LATE VC
Total funding: $71.7m
Company benefits
- Ownership : Every full-time teammate receives a stock option grant
- Flexible PTO
- 401(K) with company match
- Hybrid work environment
- Learn & grow : Every teammate receives a yearly learning stipend they can utilize anytime
- Great company culture
- Free Tovala Smart Oven & discounted Tovala Meals
Company values
- Put the Team First -- We put what is best for the broader team ahead of what is best for ourselves or our immediate department
- Embrace the Obstacles -- We rise to meet challenges with a sense of urgency, resolve, and optimism
- Connect the Dots -- We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively
- Be Direct -- We share our perspective openly and directly, even when it feels difficult to do so
- Get S#!t Done (Well) -- We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do
- Champion the Customer -- We consider and prioritize our customer in all of our decisions
Company HQ
West Loop, Chicago, IL
Articles
Leadership
David Rabie
(CEO)They worked as an Associate at The Abernaathy MacGregor Group before working for VeggieGrill and Groovy Spoon for a combined 3 years. Co-founded Draftpedia in 2012 before founding Tovala in 2014.
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