Product Manager, Salesforce
Visual Strategy for Customer Zero
$148.5-246k
Salary dependent on location + ESPP + Equity
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$148.5-246k
Salary dependent on location + ESPP + Equity
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Executive Communications Mastery: 4+ years of experience in executive communications, strategic consulting, or product marketing roles with a proven focus on C-level presentation development in a technology domain
- Visual Design Fluency: Expert-level proficiency in Google Slides / PowerPoint / Keynote with a strong portfolio demonstrating the ability to simplify complex product architecture and processes into visually compelling, easy-to-digest formats
- Technical Aptitude: Proven ability to quickly consume, process, and understand highly technical subject matter (e.g., Service Cloud, Data Cloud, AgentForce) and distill it for a non-technical executive audience
- Strategic & Creative Thinker: A natural storyteller who is obsessed with clarity and proof, able to use the challenges and successes of the "Customer Zero" experience to build confidence and trust with external leaders
- Customer-Focused Mindset: Deep understanding of the Customer Success journey and the ability to proactively influence product perception through simplified, value-driven visuals
What the job involves
- As the Principal Visual Strategist, you will take on the unique challenge of transforming the most difficult, hard-to-explain technical concepts, processes, and data into simple, compelling, and executive-ready presentations for both internal leaders and external customers
- You ensure the power of our Customer Zero mission—that we are a business that truly runs on our own technology—is clearly understood
- For the highest-visibility materials, you'll collaborate with our world-class Creative and Marketing teams, blending deep product expertise with world-class design capabilities to tell stories that move the business forward
- Executive Narrative Development: Partner directly with Product and executive stakeholders (internal and customer) to co-develop strategic narratives that articulate our technical vision, product roadmap, and business impact through the lens of Customer Zero learnings
- Technical Simplification & Visualization (The "Bluebox" Expert): Act as the visual interpreter, translating dense concepts, multi-step system architectures, and complex tracking data into highly simplified diagrams, visual metaphors, and flowcharts. Your goal is to capture and communicate the hard-won lessons we gain from pioneering our own technology first
- Proactive Story Discovery & Development: Proactively engage with Product teams and Customer Zero stakeholders through deep-dive interviews, qualitative research, and quantitative analysis to uncover compelling stories, identify gaps in our narrative, and create high-impact materials that drive business results
- Strategic Event Partnership: Serve as the technical storytelling partner for major Marketing-led initiatives (e.g., Dreamforce keynotes, World Tour Executive Briefings), ensuring narrative accuracy and that our Customer Zero learnings are authentically represented in all external-facing materials
- Visual Excellence & Stewardship: Ensure our Customer Zero story is told with visual consistency, technical accuracy, and the highest quality standards across keynotes, enablement materials, and executive briefings, establishing and maintaining best practices for assets, particularly those created by teams beyond those we regularly collaborate with
- Cross-Team Direction & Alignment: Provide clear, written direction to partners across Creative, Marketing, and Communications teams, translating technical complexity into actionable guidance and ensuring a single, aligned, and compelling story across all channels
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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