Partner Operations Manager, Super
$76-139k
Canada based salary range: $76,000- $126,000 CAD dependent on location. Offers equity.
Cashback card & online savings provider
Job no longer available
Cashback card & online savings provider
501-1000 employees
Job no longer available
$76-139k
Canada based salary range: $76,000- $126,000 CAD dependent on location. Offers equity.
501-1000 employees
Company mission
To create opportunities for everyone to put more money in their pocket.
Role
Who you are
- This role is ideal for someone with a strong background in sales enablement, compliance and/or operational strategy, who thrives on solving complex problems with data and has a proven ability to manage and optimize partner relationships
- Bachelor’s degree in Business, Economics, or related field
- 3+ years in operations, strategy, or business development — ideally in travel, fintech, or membership sectors
- Advanced proficiency in Excel and/or SQL, with experience in data visualization tools (e.g., Looker, Amplitude, Power BI) to drive insights and decisions
- Strong understanding of partner operations, process design, and dispute resolution to improve performance and accountability
- Proven ability to develop financial models and strategies that optimize partner performance and manage complex issues
- Experience collaborating across Product, Engineering and Customer Service to deliver measurable outcomes
- Analytical thinker with high attention to detail, skilled at identifying gaps and leading initiatives that enhance efficiency and scalability
- Excellent written and verbal communication skills; able to present data-driven recommendations to senior stakeholders
What the job involves
- We are seeking a highly analytical, data-driven Partner Operations Manager to join our Strategic Operations team
- The successful candidate will play a key role in developing and executing strategies to enhance partner performance & accountability, resolve disputes, and drive operational excellence
- Analyze partner performance data to identify trends, risks, and opportunities for improvement
- Develop and implement financial models & strategies to optimize partner relationships, resolve disputes, and enhance operational efficiency
- Collaborate with internal stakeholders to align partner strategies with broader business objectives
- Lead initiatives to improve partner onboarding, performance monitoring, and issue resolution processes
- Prepare and deliver presentations and reports to senior leadership, providing actionable insights and recommendations
- Stay current on industry trends, best practices, and regulatory changes impacting supplier operations
Our take
eCommerce scaleup Super (formerly known as Snapcommerce) is looking to revolutionize the eCommerce experience. Instead of shopping around disparate sources for the best consumer product deals, Super wants users to be able to send a message to their account and have the best personalized deals returned, ready to purchase.
The company has tried-and-tested this approach with its flagship and original platform Snaptravel, which delivers travel deals via a text-like interface across Messenger, WhatsApp, and SMS. It proved a hit, crossing the $1B sales mark with nearly half of sales coming from repeat customers. This is substantial, as any significant overhaul of how people shop requires both efficacy and popularity to catch on - Snaptravel has both, which bodes well for the broader Super brand.
The recent boom in eCommerce has spilt over into a marked increase in mobile commerce, too. With Gen Z more likely to shop using mobile, and this demographic maturing into a substantial consumer demographic, Super, with some serious funding to its name, is poised to lead a bold and lucrative new wave in online shopping.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2023
$60m
SERIES C
Mar 2021
$85m
LATE VC
Total funding: $167.4m
Company benefits
- Competitive base salary
- Yearly learning & development allowance
- Bi-annual performance & compensation reviews
- Generous equity options
- RRSP & 401k employee contribution plan
- Health, dental, & vision insurance on day one
- Parental leave programs
- Wellness reimbursement
- Supplemental Life Insurance
- Unlimited PTO (yes, really!)
- Recharge days throughout the year
- Permanent remote flexibility
- Work-from-home allowance
- Office in Toronto
Company HQ
SoMa, San Francisco, CA
Leadership
Hussein Fazal
(Co-Founder & CEO)A Computer Science graduate with a background in software development, who went on to co-found and serve as CEO at AdParlor.
Henry Shi
(Co-Founder)Previously co-founded social discovery network uMentioned, and went on to work as a Google software engineer. Also invests in various internet and consumer startups.
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