Sales Systems and Tools Enablement Director, ServiceNow
$162.8-284.9k
+ Variable/incentive compensation + ESPP
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$162.8-284.9k
+ Variable/incentive compensation + ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 10+ years of experience in sales, sales enablement, sales operations or sales systems and tools
- Expertise in complex sales cycles, processes, and sales tools. Knowledge of ServiceNow’s tech stack and sales methodology is a major plus
- Track record of driving strategy and results with cross-functional teams, fostering strong and productive relationships
- Ability to establish executive sponsorship and secure support from diverse internal stakeholders and cross-functional partners to deliver programs successfully
- Proven success in scoping, designing, and implementing outcome-based enablement programs using adult learning principles
- Strong understanding of selling roles with the ability to translate to field-ready programs
- Knowledge of sales enablement methodologies, tools, Gen AI, and learning best practices
What the job involves
- ServiceNow is seeking a visionary and highly collaborative Director of Sales Systems and Tools Enablement to drive strategy, design, and delivery of the operational and systems enablement experience during a time of massive tech transformation
- This is a pivotal, high-impact role at the intersection of sales systems and tools, closely aligned with the end-to-end sales operating model and methodology
- You will oversee a team to create and implement the enablement blueprint that will empower the global field to leverage their changing tech stack to cultivate and drive sales opportunities effectively
- You will oversee all sales and tools enablement programs and collaborate across Operations, Sales, Technology, and various Global Learning & Development teams
- Your strategy and the team’s work will align closely to the company’s technical roadmap
- The ideal candidate has a deep understanding of sales tools and processes as well as outstanding collaboration and stakeholder management skills
- They will have a bold, AI-first mindset – not only using AI tools in their work, but embedding them into design, delivery and measurement of programs
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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