Global Benefits Administrator, BeyondTrust

• Bachelor’s degree in Human resources, Business Administration, or a related field
• Working knowledge of relevant policies and regulations
• Proficiency in HRIS systems and Microsoft Office Suite (Excel, PowerPoint, Word)
• Ability to work independently and as part of a team in a fast-paced, global environment
• Strong communication and interpersonal skills
• Strong analytical, problem-solving, and decision-making skills, and attention to detail

Desirable

• The Benefits Administrator will coordinate, interpret, and support employee benefit programs that meet our employees' healthcare and/or retirement needs and the company's financial goals
• Process vendor transactions through administrative platforms and process benefit transactions through the HRIS system
• The role will also serve as the day-to-day administrator across a large employee population globally in the following countries (but not limited to) USA, Canada, UK, Israel, Germany, France, Netherlands, Singapore, Australia, and UAE
• Administer global benefits programs (health, retirement, life, disability, voluntary), ensuring timely and accurate HRIS processing of enrollments, terminations, changes, deductions, and carrier data
• Manage new employee orientations by informing employees of the details of the company’s benefit programs
• Manage the Total Rewards ServiceNow ticketing system and respond within the defined SLA
• Assist employees with benefit related issues by providing guidance on the company's benefit programs and processes to ensure a timely resolution
• Collaborate with payroll to resolve deduction errors promptly and track benefit-related payroll changes for processing
• Conduct benefit audits, including HRIS report generation and data issue resolution in collaboration with the Total Rewards Analyst, to ensure data accuracy and implement necessary corrections
• Assist with the Beyond Expectations recognition program as needed
• Assist with all annual benefit renewals
• Assist with wellness initiatives throughout the year
• Provide backup support to the Leave Administrator
• Other duties as assigned