Account Director, Bazaarvoice

• You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort
• We are looking for someone who has experience in renewals and also has exposure to upsells and cross-sells
• The ideal candidate will be someone with a strong record of achievement in a renewals/sales position within software as a service &/or/other online based technologies
• 1+ years relative experience in software, SaaS, or Internet marketing
• Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice
• Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets
• Proven ability to articulate a vision that resonates with the customer and demonstrates value
• Experience using two way discovery to uncover customer need and matches solutions to that need
• Ability to build a trusted and long relationships
• A strong understanding of business practices, industry trends, and competitors to each renewal/ sales cycle
• Effectively create and articulates ROI in the negotiation process to bring the upmost value to both the consumer and Bazaarvoice

Desirable

• Bazaarvoice is looking for an extraordinarily talented individual to join our world-class renewals/sales team
• You have to be able to manage a broad territory and be able to carry the entire renewal and sales process from start to finish on your own merits and skills
• This doesn’t mean we won’t be helping you – we absolutely will, but we believe strongly in a candidate that has the ability to play all of the important roles
• Being confident in defending and selling a high-ROI solution
• Demonstrating the value propositions of our products and services
• Drive conversational discovery dialogue with the customer in order to reveal underneath pains and requirements
• Convincing client’s IT personnel and being able to “talk shop” with them
• Partnering with the client’s marketing and merchandising staff and working through their organization to find the key decision makers
• Working through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal
• Demonstrates passion and energy both externally with the customer and internally with cross functional teams
• Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process