Manager of Site Reliability Engineering, Docebo
CA$123.4-164.5k
+ Bonus
Multi-product learning suite
Open for applications
Multi-product learning suite
501-1000 employees
Open for applications
CA$123.4-164.5k
+ Bonus
501-1000 employees
Company mission
To redefine the way enterprises learn by applying new technologies to the traditional corporate learning management system market.
Role
Who you are
- Proven Experience: Bring 6 to 10 years of deep experience in SRE, DevOps, or systems operations, including experience leading and growing engineering talent
- Incident Commander: Solid, hands-on experience managing or coordinating critical incident responses and zero-downtime production operations within a fast-paced SaaS environment
- Cloud & Tools Fluency: Strong familiarity with modern cloud infrastructure platforms (AWS is highly preferred), alongside an understanding of advanced monitoring/observability tooling and software development ticketing ecosystems
- Collaborative Champion: A demonstrated track record of delivering brilliant results through engineering teams while partnering effortlessly with cross-functional stakeholders
What the job involves
- As the Manager of Site Reliability Engineering (SRE), you will lead a talented team of engineers dedicated to safeguarding the operational health and resilience of the Docebo platform
- This is a high-impact, transformative mission where you will blend people management, process design, and technical execution to champion a highly observable and efficient ecosystem
- By guiding this team, you will actively evolve our legacy Cloud Operations & Support function into a modern, world-class SRE capability
- Your leadership will directly influence our platform's scalability, ensuring millions of global users experience uninterrupted learning every single day
- Empower and Cultivate: Lead, coach, and develop a high-performing team of SREs, taking ownership of hiring, onboarding, mentoring, and continuous performance management
- Inspire the Culture: Foster a vibrant team environment built on high ownership, continuous technical learning, and relentless optimization
- Command the Response: Own your team's execution across incident response, on-call schedules, and day-to-day production operations
- Champion Post-Mortems: Ensure high-quality post-incident reviews are conducted, turning operational hurdles into valuable long-term corrective actions
- Engineer the Framework: Implement and mature core SRE processes and supporting systems, focusing heavily on incident, change, capacity, and problem management
- Optimize the Workflow: Continuously refine engineering workflows to boost day-to-day efficiency and aggressively reduce operational risk
- Bridge the Business: Partner cross-functionally with Product, Engineering, and Support leadership to integrate reliable SRE practices into early planning and product delivery cycles
- Govern with Data: Track, analyze, and report on key reliability and operational KPIs, using data-driven insights to guide your team's priorities
Our take
E-learning has become a huge sub-sector in the corporate training market. Driven by a growing trend of remote work and training, the global online e-learning market was approximately $325 billion in 2025 and is forecasted to grow considerably, up to $665.06 billion by 2031.
Docebo is one of the key players in this industry, its easy-to-use, highly configurable and affordable learning platform has the end-to-end capabilities and critical functionality needed to train internal and external workforces, partners and customers. Bringing a broad range of learning materials together on one platform has created a highly scalable product that has become a market leader over the last decade.
Docebo's client base includes some of the world's biggest companies, such as Amazon, Walmart and Coca-Cola. The company's international expansion strategy has remained its primary focus, building offices worldwide, acquiring companies (such as Skillslive) and completing two successful IPOs.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2015
$3m
SERIES A
Feb 2012
$2.8m
SEED
Total funding: $6m
Company HQ
Fashion District, Toronto, ON
Leadership
Claudio Erba
(Founder & Chief Innovation Officer)Former Product Manager for Selpress. Former Board Member VP at Rysto.
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