Senior CRM & Marketing Engineering Manager, Cancer Research
£79-84k
More information about location
1-2 days a week in office (Stratford, London)
Cancer prevention, awareness and research charity
Open for applications
Cancer prevention, awareness and research charity
1001+ employees
Open for applications
£79-84k
More information about location
1-2 days a week in office (Stratford, London)
1001+ employees
Company mission
To prevent, control and cure cancer through ground-breaking research.
Role
Who you are
- Significant experience leading enterprise-scale CRM and Marketing engineering teams within large and complex organisations
- Proven success delivering large-scale CRM transformation programmes, ideally involving migration from legacy platforms to Salesforce or comparable cloud technologies
- Strong experience managing and developing engineering teams through significant organisational, cultural and technical change
- Deep understanding of modern software engineering practices, cloud platforms, DevOps principles and enterprise architecture
- Demonstrated ability to influence senior leadership teams, build strategic partnerships and communicate complex technical concepts to both technical and non-technical audiences
- Experience improving the reliability, scalability, security and performance of business-critical platforms supporting large user bases and complex operational environments
What the job involves
- Reports to: Head of Engineering
- At Cancer Research UK, we're delivering one of the most ambitious technology transformation programmes in the charity sector
- Our CRM and Marketing platforms sit at the centre of how we engage with millions of supporters, drive fundraising outcomes, and deliver our mission to beat cancer
- As Senior CRM & Marketing Engineering Manager, you'll lead the engineering strategy, delivery and operational performance of a business-critical technology estate, overseeing the evolution of our CRM and Marketing platforms through a period of significant organisational and digital transformation
- This includes leading the transition from a legacy Siebel environment to a modern Salesforce ecosystem, alongside the ongoing modernisation of our marketing technology stack
- Working across Engineering, Product, Data, Architecture and senior business stakeholders, you'll shape platform strategy, influence key technology decisions, and build the engineering capability required to support a scalable, resilient and future-ready technology landscape
- This is a rare opportunity to lead a large-scale transformation programme while developing the platforms that underpin some of Cancer Research UK's most important supporter and fundraising journeys
- Providing strategic leadership for the CRM & Marketing Engineering function, ensuring platforms remain secure, scalable, resilient and aligned to organisational goals
- Leading the engineering delivery of a major enterprise-wide transformation programme, including the migration from Siebel to Salesforce and the modernisation of marketing platforms
- Owning the engineering roadmap and operational performance of CRM and Marketing technologies, balancing innovation, platform stability, technical debt reduction and service excellence
- Building and developing a high-performing multidisciplinary team, creating an inclusive culture focused on engineering excellence, continuous improvement and innovation
- Partnering with senior stakeholders across Product, Data, Architecture and the wider organisation to influence investment decisions, priorities and long-term platform strategy
- Establishing and embedding modern engineering practices, including DevOps, Agile delivery, automation, resilience engineering and operational excellence
Application process
- Closing date: 30 August 2026
- How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively
Salary benchmarks
Our take
The world’s largest independent cancer research charity, Cancer Research UK (CRUK) was founded from a merger between the Cancer Research Campaign and the Cancer Research Fund in 2002. CRC and ICRF had been long-standing pinnacles of the British medical institution, their work dating back to 1902 and 1923 respectively, and the merger signalled a strong step forward for UK medical institutes’ global influence.
A multi-armed charity, CRUK uses both grant-funded researchers and its own employed staff to research the treatments and causes of cancer, whilst its striking advertising and marketing campaigns are responsible for influencing public policy on the causes, prevention, and treatment of the disease. An example of a significant public campaign was Stoptober, which appeared to have triggered a third of a million smokers at the time to try quit tobacco throughout the month of October.
Alongside its pharmaceutical efforts, in 2023 CRUK funded clinical trials for the first-ever proton beam therapy for breast cancer, indicating a focus on technological innovations in the fight against cancer. On this subject, CRUK has also taken part in a billion-pound investment in the Francis Crick Institute, a biomedical research institute that is aiming to make England an international leader in the industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company HQ
Stratford, London, UK
Leadership
Michelle is a Trustee at the Francis Crick Institute and an Advisory Council Member at The King's FUnd. Previously, she served as a Non-Executive Director at NHS England and as CEO at the MS Society.
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