Late Stage Collections Associate, Lendbuzz
Mandarin speaker
Car financing platform
Open for applications
Car financing platform
201-500 employees
Open for applications
201-500 employees
Company mission
To help you build your credit and get your dream car with our excellent services.
Role
Who you are
- Proficiency in both Mandarin and English is required
- One plus years' experience with collections in a call center environment
- Skip trace experience
- Auto collections experience is preferred
- Previous work in collections, preferably in the automotive industry
- Outstanding customer, communication and organizational skill
- High level of integrity
- Strong sense of teamwork yet able to work independently
What the job involves
- This position requires availability during standard business hours, Monday through Friday, from 9 AM to 6 PM Eastern Standard Time (EST)
- We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts
- Perform delinquent account collection calls, emails, or text messages assigned by management
- Service inbound customer calls pertaining to collections
- Maintain clear and descriptive notes
- Set up and process one-time and recurring payments
- Prepare delinquent accounts for pre-repossession status
- Perform skip trace duties to locate customers
- Communicate with clients in a timely and orderly fashion by sending out notices
- Review accounts that have been referred for repossession and legal actions against debtors
- Assist subordinates with collection activities in difficult cases and recommend collection techniques
- Issue written and oral instructions
- Enforce compliance with Collection Standard of Conduct policies
- Perform various administrative functions
Our take
On a mission to help individuals currently underserved by the traditional credit system, Lendbuzz is an automobile finance platform that uses machine learning and AI to help consumers with little to no credit history access financing when buying a car.
Research found that nearly two thirds of consumers want to improve their credit scores, likely because it’s deemed the only way to access loans and credit cards. Whilst banks and traditional lenders assess credit based on FICO scores, Lendbuzz finds new signals and other relevant data to assess a person’s credit worthiness.
$100 million in lending capital from Mitsubishi UFJ Financial Group is fuelling more warehouse capacity for Lendbuzz's loan origination growth. It has secured its substantial investment thanks to a prolonged period of high performance, having established a year-on-year loan originations growth of more than 100% per annum.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Oct 2023
$45m
LATE VC
Aug 2022
$43.7m
LATE VC
Total funding: $366.1m
Company benefits
- Dental and Health Insurance
- Company Outings
- 401(k)
- Fitness Center
- Unlimited PTO
- Stocked Kitchen
- Company Issued Hardware
- Cool Swag
Company HQ
Financial District, Boston, MA
Leadership
Amitay Kalmar
(CEO)Previously served as Vice President of Technology Investment Banking for Deutsche Bank, and Project Manager for IDF.
Dan Raviv
(CTO)Previously worked in Research for both Massachusetts Institute of Technology (MIT) and Hewlett-Packard.
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