Senior Engineering Manager, Relay

Product Engineering

Salary not provided

+ Equity

Senior and Expert level

London

2-5 days a week in office (Shoreditch, London)

Enabling retailers to supercharge their e-commerce growth

Job no longer available

Enabling retailers to supercharge their e-commerce growth

101-200 employees

RetailB2BDeliveryeCommerce

Job no longer available

Salary not provided

+ Equity

Senior and Expert level

London

2-5 days a week in office (Shoreditch, London)

101-200 employees

RetailB2BDeliveryeCommerce

Company mission

Realising the most efficient delivery network to create the most compelling experience for clients, consumers and relayers.

Job

Company

Role

Who you are

You see no job in engineering (and a few outside it) you wouldn’t dive into when it drives impact
You operate with high agency and proud ownership
You have deep empathy for the humans behind the code: couriers, retailers, operatives, colleagues and consumers
You thrive in fast‑paced, ambiguous settings and bring structure where it’s missing
You communicate with clarity and intent, listen actively and collaborate deliberately

What the job involves

As Senior Engineering Manager, you will own product engineering across three cross‑functional squads: Middle Mile & PUDOs, Last Mile and Network Quality
Your mandate: raise the technical bar, grow the teams and ship products that redefine end user expectations
Lead & Inspire - Mentor engineers and tech leads, foster a culture of ownership, psychological safety and continuous learning. Unlock and accelerate our engineering talent with strategic direction
Get Your Hands Dirty - Immerse yourself in the code. Our engineering leadership is deeply technical - you will be expected to move the needle through technical collaboration and direct contributions when required
Raise the Bar - Champion best practices: developer velocity, code quality, observability, incident response, user analytics, product engagement - so “excellent” becomes the default
Scale the Team - Attract, hire and retain top talent; run a fair, data‑driven performance process; build clear growth paths

Salary benchmarks

Our take

In recent years, e-commerce has grown considerably. Despite this, the retail sector is still in the early innings of digital disruption in the US and the UK (especially when compared to more digitally mature markets such as China).

Relay enables e-commerce through re-wiring the critical delivery infrastructure to address the growth of e-commerce in the UK. Not only do they enable orders of magnitude better delivery in speed and cost for retailers and consumers, but they are also doubling down on making sure their ecosystem of delivery drivers and the planet benefit.

Relay are early stage, and backed by founders who both have considerable experience at delivery service company, Stuart. With this expertise and solving a problem within a growing market, the company are well set make a difference to how retailers provide online delivery.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

Feb 2025

$35m

SERIES A

Nov 2023

$10m

SEED

Total funding: $45m

Company benefits

Hybrid remote work (3 days/week in the office)
Cool co-working office in the heart of Shoreditch
Competitive equity and compensation package, and culture of recognition
25 Days Holiday (plus bank holidays)
Monthly social events - from Crystal Maze escape rooms to pottery painting and life-size Monopoly! We also have an annual off-site where we all get together in person to celebrate our wins and plan for more success in a relaxed environment.
Unlimited free snacks and drinks in the office (all the Dash water you can drink, a whole cupboard full of nibbles, plus we have wonderful coffee machines!)
Contributory pension
Perks At Work discount scheme - online shopping discounts, cheap cinema tickets, money off holidays and so much more!
Free membership of the gym in our co-working space

Company HQ

Old Street, London, UK

Leadership

Nicole Mazza

(CCO)

Previously worked at Stuart, becoming Commercial Director in 2018. They are also on the Board of Advisors at HYPER CRUNCH and is a Member of Pavilion.

Jonathan Jenssen

(CEO)

Worked at Stuart for over five years, first as Head of Operations and later becoming General Manager.

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