Senior Site Reliability Engineer, Navan
+ Opportunities to participate in our equity plans
More information about location
4 days a week in office
Travel management company
Be an early applicant
Travel management company
1001+ employees
Be an early applicant
+ Opportunities to participate in our equity plans
More information about location
4 days a week in office
1001+ employees
Company mission
To reinvent the legacy category of travel and expense with one of the first enterprise technologies utilising the cloud, mobile, and AI to balance business needs with today's modern standards.
Role
Who you are
- You are comfortable in a startup environment, enjoy seeing the product take shape, and have strong ownership of the success of your services
- 5+ years of progressive experience as a Senior SRE or DevOps Lead (or equivalent role)
- 2+ years of experience in working on a production, 24x7 product environment
- Passionate about solving problems and learning new tools and technologies
- Excellent communication skills working with stakeholders and domain experts across the company to design solutions to user problems
- Thrive in a fast-paced environment
- Demonstrated experience mentoring and leading junior and mid-level engineers, and acting as a technical owner for cross-functional infrastructure projects
- Operate with a strong sense of ownership demonstrated through shipping production-quality code and infrastructure equipped with testing, monitoring and documentation
- Hands-on operational experience with Java based applications and services including JVM profiling and performance tuning (python, Node.js and Go are a plus)
- Hands-on experience building and operating distributed systems in a public cloud environment (preferably AWS), using CI/CD to deploy, manage and operate production systems, focusing on tooling and automation using tools such as maven and Jenkins
- Hands-on experience with microservice architecture and related reliability and resiliency patterns such as throttling, queueing, and retries
- Hands-on experience with writing Infrastructure as Code in Terraform or Cloudformation or similar tools
- A passion for automating away everything, using scripting languages such as python, bash groovy (we prefer lazy engineers)
- Built, using, and automating monitoring systems such as NewRelic, DataDog, SignalFX, Kibana,
- Hands-on experience deploying, operating, and monitoring production-grade AI/ML microservices (e.g., RAG pipelines, agentic systems) on cloud platforms like AWS Fargate/ECS
- Experience leveraging AI/LLM platforms (e.g., Gemini, Braintrust) and managing their secrets and infrastructure using Infrastructure as Code (Terraform) and AWS SSM
- Demonstrated ability to integrate AI-specific telemetry and advanced observability practices to enable predictive insights and systemic root-cause analysis
What the job involves
- As an SRE you will design and develop tooling, automation and infrastructure services that power the Navan services, used by thousands of travelers on a daily basis
- You will work closely with development teams, release and productivity teams and security teams to identify customer needs and build innovative solutions to solve them
- You will work across a vast array of systems and technologies, aiming to build an autonomous, monitored, fault-tolerant infrastructure that is optimized for both simplicity and uptime
- You will collaborate with the backend and frontend engineering teams to ensure that product solutions are scalable, efficient, and reliable. You will design infrastructure to support our massive growth and work with the team to maintain the highest level of service
- Building a fast moving, high growth service. Navan is revolutionizing travel and expense services for the enterprise, and the product is evolving quickly
- Designing, implementing and operating cloud infrastructure. You’re a fit for us if you think in terms of infrastructure as code, deployment pipelines, and building the guardrails to make going fast also going safely
- Identifying reliability anti-patterns and solving them systemically. You dive deep into the data to evaluate the health of your systems, and you use it to improve visibility and reliability across the fleet of services
- Finding and automating the toil out of our processes. You’d prefer to automate it entirely, or build a tool to empower your users rather than be the gatekeeper to the tool
- Leveraging AI tools and platforms in your daily work to achieve autonomous operations, reduce toil, and improve system observability
- Defining and driving the adoption of system reliability standards, including formalizing SLO/SLI frameworks, observability standards, and blameless post-mortem practices across multiple engineering teams
- Driving the adoption of AI-assisted developer tools and platforms to increase engineering productivity, enforce code quality standards, and enable real-time architectural validation
Our take
Navan (formerly known as TripActions) is operating in a crowded marketplace, betting against rivals with similar offerings of user interface personalisation technology. Even so, the company's growth has skyrocketed and it has attracted significant investor interest. Competitors cannot match Navan's cutting-edge, AI-driven services, as well as 24-hour customer support.
Since its founding in 2015 the company has seen significant growth in transactions and in active users. Having expanded from its core travel expense management product, it now offers a corporate card and general expenses management, underwriting its customers' short term business expenses with its own Liquid financial offering. Navan has a list of impressive clients, including Glassdoor, Zoom, and Shopify.
Moving forwards, the company is focused on gaining more reach, especially in Europe. As part of the expanded go-to-market strategy, it rebranded to Navan with a more people-centric design approach. It also combined its travel, corporate card and expense services into a single app which is now available to individual users rather than only through a corporate account. This will be key in bridging the gap between business travel and consumer apps, especially in the lead-up to its reported IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Oct 2025
$150m
SERIES G
Oct 2022
$154m
SERIES G
Total funding: $1.2bn
Company benefits
- Flexible Vacation
- Healthcare
- Commuter benefits
- Parental leave
- Health and Wellness
- Fuel for Connection
- Pet Friendly
- 401k (retirement plan)
- IATAN (travel-related discounts)
- Connectivity Allowance
- Learning & Development
Company HQ
Ventura, Palo Alto, CA
Leadership
Ariel Cohen
(Co-Founder & CEO)Research and Development director in Mercury Interactive (and HP after acquisition of Mercury). Product Management director, then VP, at Jive Software. Previously co-founded StreamOnce with Ilan.
Ilan Twig
(Co-Founder & CTO)Studied Computer Science, managing positions in software engineering including VP and EVP of engineering at Jive Software. Previously co-founded StreamOnce with Ariel.
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