Product Manager, Affirm
Trust and Safety
CA$125-175k
+ An employee stock purchase plan
POS installment loans
Job no longer available
POS installment loans
1001+ employees
Job no longer available
CA$125-175k
+ An employee stock purchase plan
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- 3+ years of product management experience in the software tech industry
- Track record of experimenting and successfully launching at scale
- Outstanding written and verbal communication with a diverse stakeholder audience
- Very good at influencing leadership and cross-functional teams
- Solid technical chops that allow you to have in depth technical discussions and opinions
- Excellent at identifying and prioritizing high impact initiatives
- Experience managing technical software products from kick-off to post-launch
- The ability to turn incomplete, conflicting, or ambiguous inputs into solid action plans
- Excellent at establishing cross-functional relationships, tapping into those relationships and drive consensus to make progress
- Comfortable in an ambiguous matrixed organization
- This position requires either equivalent practical experience or a Bachelor’s degree in a related field
What the job involves
- We’re looking for a Product Manager for Fraud, who will help lead a foundational product area
- You’ll tackle sophisticated product challenges that impact many teams, improve the experience of all of our users, and drive a direct impact on key business goals
- This includes working on everything from integrating third-party data providers, to optimizing our fraud check flows, to up-leveling the Fraud platform as we expand internationally
- The Trust & Safety team is in hyper growth in terms of its size and impact, which is why this is a unique opportunity to set and complete a product strategy that will shape the future of Affirm
- Lead and execute on product direction for a cross-functional team of engineering, analytics, and platform partners. All with a platform mindset
- Engage and cultivate relationships with product, compliance, engineering, and platform partners to influence shared cross-team directions and manage risks or trade-offs
- Define product requirements, work with the engineering team to drive requirements, work with engineering teams in sprint planning and prioritization of user stories to deliver the requirements, work with other stakeholders on planning and launching the products/features
- Work with analytics team to measure ongoing success of the product area and report to the leadership team
- Become an authority in Affirm’s Fraud systems, their pain points, and opportunities for improvement. You will identify customer needs, compliance requirements, and technology gaps through a combination of user research, feedback, data exploration, and competitive analysis
- Become an expert on industry trends of Fraud platform capabilities, and utilize the knowledge to shape the roadmap
- Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams and organizations through formal operational processes and in scrappy ways
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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