Enterprise Solutions Consultant, Rokt
$209-252k
OTE
$170-212k
BASE
+ Equity
More information about location
4+ days a week in office
eCommerce technology & software solutions
Open for applications
eCommerce technology & software solutions
501-1000 employees
Open for applications
$209-252k
OTE
$170-212k
BASE
+ Equity
More information about location
4+ days a week in office
501-1000 employees
Company mission
To make eCommerce smarter, faster, and better.
Role
Who you are
- 5+ years in Solutions Engineering, Architecture, or Consulting in SaaS= with a focus on technical solutions implementation or consulting roles
- Deep knowledge of CDPs, marketing automation, customer engagement platforms, analytics tools, and related technologies
- Proven knowledge in the cloud data warehouse integrations. (Snowflake, Databricks, BigQuery, etc)
- Excellent storytelling skills, with the ability to present complex ideas to both technical and non-technical audiences
- Proven ability to translate business needs into technical solutions
- Technical skills including
- Experience with core cloud infrastructure services such as compute, storage and API gateways
- Experience working with SDKs, RESTful APIs, and designing/developing integrations
- Experience with Python, Javascript, C# and building apps with Python-based or Javascript-based web frameworks (Flask, Django, Express , Node JS)
- Machine Learning modeling and technology
- AWS experience and/or AWS certifications in AWS SA Associate or AWS Certified Developer are pluses
- Demonstrated experience working with cross-functional teams, including Product, Engineering, Sales and Marketing
- A willingness to experiment, learn from mistakes, and innovate
What the job involves
- In this role, you’ll collaborate with enterprise prospects and customers as well as our partners to showcase the value of our industry-leading Intelligent Customer Data Platform (CDP)
- This role will cover pre-sales through delivery and beyond, maintaining strong relationships and continuing to unlock value for our customer
- You’ll partner with the Sales team to identify customer needs, define solutions, and demonstrate how mParticle can drive measurable business outcomes
- Then you will work with both functional and technical customer stakeholders to ensure our customers are successful in onboarding and maintaining their first-party and third-party customer data using mParticle’s SDKs, APIs, and integrations with cutting-edge platforms across the analytics, attribution, marketing automation, and social media domains
- Your work will have an immense impact on mParticle by Rokt and our client’s success both in the pre-sales and post-sales environments
- You will have a high degree of freedom in your work, with support from the entire team, and you’ll interact with some of the best minds in data technology and marketing
- Business Value Articulation
- Engage with customers to understand their objectives, challenges, and desired outcomes
- Identify opportunities where mParticle can deliver measurable value to improve data collection, data quality, segmentation, privacy compliance, targeting effectiveness, analytics, etc
- Solution Design
- Lead the technical design process, mapping customer requirements to mParticle’s capabilities or building on top of the mParticle platform
- Create tailored solutions aligned with customer goals, focusing on driving revenue growth, customer engagement, and marketing performance
- Design and deliver Proof of Concepts (POCs) to showcase how mParticle achieves customers’ desired outcomes and accelerates deal cycles
- Architect and support building cloud-native integrations to expand what customers can do with mParticle
- Pre-Sales Support
- Collaborate with Sales to deliver value-based demonstrations, Proof-of-concepts, technical proposals, and solution architectures
- Respond to RFPs to showcase how mParticle drives business outcomes
- Post-Sales Support
- Project manage customers’ mParticle implementations optimizing both value and time to value
- Evangelize, educate and support customers on data driven use cases and their execution
- Partner with Customer Success teams to ensure smooth implementation and adoption
- Provide technical guidance to support upsell opportunities
- Thought Leadership
- Be a domain expert in the Customer Data Platform space
- Stay informed about advancements in AI/ML, predictive analytics, and marketing automation
- Contribute to thought leadership through blog posts, whitepapers, and industry events
- Technical Advisory
- Act as a trusted advisor to clients, sharing best practices and aligning strategies with emerging technologies
- Build and present reference architectures, technical guides, and demo applications for both customers and internal use
- Cross-Functional Collaboration
- Foster strong relationships with cross-functional teams, including sales, product, marketing, Customer Success, and engineering. Collaborate on technical problem-solving, provide feedback from the field, influence the product roadmap, become an early adopter of new releases, and own innovative solutions as a subject matter expert
- Regional Expertise
- You will help grow the mParticle business in North America, and with your support, help develop and execute the strategy, collaborating in a matrixed environment. We’re looking for someone who has the ability to work effectively in a team-based organization, collaborate cross-functionally, and build alignment around goals and objectives. You will need to be effective in a dynamic, high-growth, fast-paced environment, where hands-on execution is required and processes may not exist yet
- Continuous Learning
- Stay updated on Martech trends and share knowledge internally through training sessions and workshops
- Demonstrate your technical leadership skills by creating good code, suggesting solution architectures, and providing implementation recommendations
Our take
eCommerce marketing company Rokt is helping brands leverage the power of good timing. With Rokt, brands can present their customers with AI-curated offers and messages at every stage in their transaction, at tailored times of the day, or to market themselves at the point of transaction on other major eCommerce sites.
The idea is that “transaction moments” are when shoppers are most inclined to engage further with the brand or its products - the success of Rokt’s clients, and the runaway success of Rokt itself, show that it's successfully cracked it.
Rokt has a strong client base that includes giants like Groupon, GoDaddy, and Disney, and after hitting Unicorn status, it is eyeing up a US IPO. This should come as no surprise - the surge in eCommerce trade over recent years has led to most companies investing in tools to stay competitive.
Rokt has expanded its tool suite since it first started up, and will be focused on continuing to innovate to keep ahead of the MarTech pack, and abreast of changing demand in the rapidly shifting market. The eCommerce marketing tech sector has ballooned to a $120B global operation - Rokt is positioned comfortably to keep ahead.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2021
$325m
SERIES E
Oct 2020
$80m
SERIES D
Total funding: $488.2m
Company benefits
- Interest groups, sports clubs, and social events
- Global training events & online training courses
- Stock options
- Global all-staff events in amazing locations (Phuket, Thailand in January 2020)
- Generous relocation packages
- Generous time off
- Parental leave
- Mental health and wellness days
- Paid Sabbatical for employees who have been with us 3 years or more
- £55 per month social/wellness allowance, 6 sessions with a licensed therapist, 6 coaching sessions and other mental health perks
- Gym membership
- Premium health insurance
- £25 per month telephone allowance
Company HQ
Hudson Square, New York, NY
Leadership
Bruce Buchanan
(CEO)Previously a Principal at Boston Consulting Group, before serving as Chief Commercial Officer, then Group Chief Executive Officer at Jetstar Airways.
Justin Viles
(Advisor)Previously worked on strategic partnerships in the APAC region for Google, before moving on to co-found and serve as CEO at Rocklive.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 31 more jobs at Rokt