Contract Program Manager, Pure Storage
Partner Service Specializations, 6 month contract
The hourly pay range is: $50 - $107.69 USD
Data storage company
Open for applications
Data storage company
1001+ employees
Open for applications
The hourly pay range is: $50 - $107.69 USD
1001+ employees
Company mission
To redefine the storage experience and empower innovators by simplifying how people consume and interact with data.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
- 8+ years of experience in program management, preferably in IT infrastructure, professional services implementations, or partner reseller environments
- Certified Project Management Professional (e.g., PMP, PRINCE2, Agile) or equivalent experience
- Understanding of storage migration technologies, IT infrastructure, and cloud environments
- Proven track record of successful partner program development and execution in a technical enablement context
- Excellent leadership and cross-functional collaboration skills, with the ability to lead diverse teams and drive results
- Exceptional communication and interpersonal skills, with the ability to interact effectively with partners, customers, and internal teams at all levels
- Ability to manage multiple projects simultaneously, adapt to changing priorities, and thrive in a fast-paced environment
What the job involves
- We are expanding our partner services enablement program to address partner services that span Technical Services, Professional Services, Customer Success Services and Advanced Services, to augment partner service portfolios that help customers realize the unique advantages of Pure solutions
- We are in search of a dynamic Partner Services Program Manager to lead this initiative
- You will play a pivotal role in developing and growing a comprehensive service specialization program that incorporates the entire Customer Experience organization
- You will manage all aspects of the program in collaboration with various CX, Global Partner Organization, Global Sales Organization and channel partners to ensure successful program design, execution and ongoing operation
- Lead and manage the entire lifecycle of new partner professional service enablement programs, including planning, design, implementation and evaluation, ensuring alignment with strategic objectives and partner needs
- Develop and maintain strong relationships with partners, understanding their capabilities and needs, and ensuring they are equipped to deliver high-quality services to end customers
- Collaborate with cross-functional teams including global channels, PEAK, professional services, technical services, sales and marketing to develop comprehensive program materials including collateral, tools, training and support structures for partners
- Implement and oversee a partner certification program that validates the technical competencies and service quality of partners in the program
- Develop enablement tools and resources to empower partners to effectively deliver services around Pure’s products and solutions
- Monitor program performance through key performance indicators (KPIs), providing regular reports to senior management and implementing continuous improvement measures
- Serve as the primary point of contact for partners and Pure stakeholders, assisting with technical queries, project challenges, and ensuring a high level of partner satisfaction
- Keep abreast of market trends and competitor activities related to specialization tracks, adjusting program strategies and offerings accordingly to maintain competitive edge
Our take
Named one of the top 50 Hottest Edge Hardware, Software, and Services Companies of 2022, Pure Storage is a data storage company that helps tech and software businesses leverage the continuous innovations of AI and machine learning through its storage solutions. From Roblox to NASA, many of Pure Storage’s customers are leaders in their fields.
After seeing rapid revenue growth in the early 2010s despite overall losses, Pure Storage’s 2015 IPO benefitted the company over the next half-decade, spreading losses with public trade. The risk especially paid off when many companies migrated to cloud services in the 2020s.
As data centers flew into the crosshairs of sustainable energy efforts, Pure Storage has remained on the right side of publicity through its Evergreen // One portfolio, a flexible consumption-based storage model for providers. In January 2023, Pure Storage reported continued subscription growth for this model and should continue on track as its hefty and influential client list evolves to meet sustainability goals.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2014
$225m
SERIES F
Aug 2013
$150m
SERIES E
Total funding: $474.9m
Company HQ
Santa Clara, CA
Leadership
John Colgrove
(CTO)Previously EIR at Sutter Hill Ventures, Fellow at Symantec Software, and Engineer at Amdahl.
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