Business Systems Operations Associate, Spark
$80-110k
+ Equity
More information about location
Helping Medicare brokers build the insurance business of their dreams
Job no longer available
Helping Medicare brokers build the insurance business of their dreams
101-200 employees
Job no longer available
$80-110k
+ Equity
More information about location
101-200 employees
Company mission
To help independent Medicare brokers build the insurance business of their dreams.
Role
Who you are
- 3+ years of operations, consulting, or data experience
- Experience building simple automations to create more efficient processes
- Ability to learn new tools and pick up technical concepts quickly
- Proven grit needed to navigate complex and messy data or workflow problems
- An eye for detail, able to identify small details out of place
- Strong communication skills for working cross-functionally with various teams
- Ability to understand complex business logic and translate into technical processes
- Ability to continuously refine processes, adopt new technologies, and incorporate feedback
- Independent & comfortable with ambiguity
- If you're excited about transforming data into actionable solutions and driving meaningful change, we’d love to hear from you!
Desirable
- Experience working with tools like Airtable, Front, Dialpad, Google Sheets, and Notion
- Additional technical experience with tools like SQL, Python or BI tools
What the job involves
- Spark wants to bring on a Business Systems Associate to help drive efficiency and manage our key workflows
- We're looking for a motivated and innovative professional to join our team and play a key role in driving the future of our data systems
- In this position, you’ll be at the forefront of enhancing our Spark systems, ensuring seamless data integration, and working with cross-functional teams to deliver insights that fuel key business decisions
- You’ll have the opportunity to shape and streamline data processes, elevate team collaboration, and work on cutting-edge technology in a role that offers both challenge and growth.
- Work as an administrator for integrations, maintenance, and improvements for business systems like Intercom, Airtable, Dialpad, Notion, Calendly and more. You’ll need a deep understanding of each tool and how they works together
- Assist with implementing and maintaining Spark systems to ensure they meet organizational needs and compliance standards
- Work cross-functionally to gather and report on data from various sources and platforms
- Perform regular audits and quality assessments of data to identify and resolve differences or issues promptly
- Assist with data integration from various sources and platforms, ensuring consistency and reliability. This includes taking complex data from partners, cleaning it, and packaging it into a format to upload into our systems
- Build for scale. Spark is growing quickly, and we need our processing to scale with us
- Be a resource for team members on internal tools
- Write, edit, and maintain departmental documentation with a focus on cross-functional language (for technical and non-technical audiences alike)
Our take
Medicare is the national health insurance package for US citizens over the age of 65, with most people that seek to enrol in a plan making use of brokers to help them evaluate and select options. Spark is a technology company and “concierge” service that partners with independent Medicare brokers and provides a platform that helps them navigate and build retirement benefit packages for customers.
Handling the marketing, sales support, back office, and compliance requirements of Medicare brokering, Spark bridges the gap between insurance agents and their customers. The company already has partnerships with more than 100 leading Medicare agencies that represent over 3400 brokers, a good starting point from which to grow.
Agetech is a growing market, due to an aging population and longer lifespans, and Spark has benefitted from an increased demand and interest in Medicare brokering. Highlighting this is its 2024 raise of a $25 million Series B funding round that will support its future growth and product development.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jan 2024
$25m
SERIES B
Jan 2023
$15m
SERIES A
Total funding: $53.6m
Company benefits
- Paid holidays - Everyone needs a healthy, happy, and productive life. This means you'll need time to rest & recover without restrictive holiday limits
- Flexible, remote working - We want you to work when and where you're most productive, whether you’re an early bird or a night owl
- Medical, dental and vision benefits - Enjoy the best medical, dental and optical coverage money can buy. We've got you and your family covered for all eventualities
- Meaningful equity - You’ll be contributing to the team's success, so you deserve to share in it. Everyone in our team gets a meaningful equity allocation
- Top of the line equipment - We’ll set you up with the right tools to do your best work—starting with a MacBook Pro, 4K monitors, & the right software to get the job done
- Parental Leave - Up to 12 weeks for birthing parents and up to 8 weeks for non birth parents
- 2 week Sabbatical after 5 years of employment
- Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
- Monthly Remote Work Stipend (help cover costs of home-office needs)
- 401K
- A team that cares - You’ll be joining a team of smart, capable, helpful people that want you to win, our clients to be wowed, and our business to grow
Company values
- Take nothing for granted: We serve partners and clients with unique needs and backgrounds. Our team's empathy reflects that diversity
- Strive for excellence: We are ambitious, self-reflective and committed to growth
- Explicit accountability, broad responsibility: We clearly identify ownership, anticipate the needs of our teammates, and reward proactive initiative
- Succeed as a team: We celebrate wins, small and large, and recognize that success is a team effort
Company HQ
Flatiron District
Articles
Leadership
James Jiang
(Co-Founder & CEO)Previously Co-Founder at Roster, Analyst at Night Owl Capital and part of the Restraucturing and Reorganisation Team at The Blackstone Group.
Diversity, Equity & Inclusion at Spark
- At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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