Senior Enterprise Sales Associate, ServiceNow

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Must have Sales or Entrepreneurial experience, preferably in B2B sales targeting enterprise-level accounts
• A proven track record of driving revenue and consistently meeting or exceeding sales quotas
• Familiarity with the entire sales cycle, including sales pipeline management, revenue forecasting, lead qualification, proposal development, negotiation, and closing deals
• Demonstrated ability to build relationships with decision-makers at large enterprises, including VP-level executives, IT leaders, and business stakeholders
• Strong negotiation and relationship-building skills, engaging at various levels within enterprise accounts
• Demonstrated ability to understand customer pain points and translate them into specific solutions with measurable business outcomes
• Strong follow-up skills to ensure customer satisfaction and continued success post-sale
• Hungry & Hardworking, self-motivated, results-driven, and goal-oriented with a strong desire to succeed
• Open to coaching, feedback, and continuous sales skills and technical knowledge improvement

• The Senior Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue
• The Enterprise Sales Associate has three key functions:
• 1) Drive business in existing, under-penetrated and suspect Enterprise accounts
• 2) Source net new opportunities through prospecting efforts
• 3) Support opportunities by building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales and Customer Success
• The Enterprise Sales Associate role involves both selling and support to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path
• Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
• Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
• Prospect under-penetrated Enterprise accounts and/or cross-sell point solutions
• Provide ‘on demand’ sales support to customers
• Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time
• Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
• Invest in yourself by continuing to develop your skills through formal training, coaching and feedback

• Commuter benefits
• Annual learning stipends
• Work from home opportunities
• Generous family leave
• Matched donations
• Flexible PTO
• 401(k) matching
• Paid volunteer time

Total funding: $83.8m

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.