Senior Strategic Partnerships Manager, Upside
$150-165k
+ Equity
More information about location
3+ days a week in office
Mobile reward application for retail spending
Be an early applicant
Mobile reward application for retail spending
201-500 employees
Be an early applicant
$150-165k
+ Equity
More information about location
3+ days a week in office
201-500 employees
Company mission
To advance the economic power of people living and working in the real world.
Role
Who you are
- 7+ years of client or partner-facing experience, including 3+ years of enterprise experience in technology; MBA or other advanced degree or equivalent experience preferred
- Experience and comfort with public speaking and facilitating meetings to drive decisions and outcomes across multiple levels of stakeholders
- Experience in Project and Program Management, including timeline management, client communication, report interpretation, and specifically coordinating the implementation of technical and business solutions
- Strong analytical skills, with the ability to demonstrate conclusions, influence decisions, and to translate analysis into relatable and compelling talking points and stories
- Experience working with consumer loyalty or rewards programs, two-sided marketplaces, or fintech and banking applications is a major plus
- Ability to travel (~10% for quarterly partner reviews)
What the job involves
- Upside is seeking a Senior Strategic Partnerships Manager to grow and manage Upside’s partner distribution network of consumer applications
- You will own a portfolio of strategic partners, including leading consumer apps, innovative fintechs, and major banking institutions
- As a member of the Strategic Partnerships team, you’ll play a key role in influencing and driving our consumer partnership strategy by managing strategic relationships from launch to scale with both internal and external constituents
- Work with Upside and partner product, engineering, and marketing teams to deliver meaningful consumer acquisition for Upside and transaction growth for our retailers
- Lead partners through implementation and launch to long-term partner management and expansion, promoting trust and belief throughout their partnership with Upside
- Ensure timely, in-full delivery of partnership deal terms. Establish and monitor performance metrics as needed to ensure commitments are met
- Lead regular partnership reviews, interpreting raw performance data to build performance reports, case studies, and business cases
- Identify and implement expansion opportunities, negotiating deal terms and managing the contractual process to extract maximum value for Upside
- Maintain and improve a cross-functional playbook of partnership standards to influence future deal terms and partnership launches
- Maintain Partnership account health at multiple levels across partner business, including senior executives, and predict and address concerns before they lead to churn risk
Our take
Loyalty systems, vouchers, and other special offers have a proven track record at winning over new customers for businesses. However, customers can be reluctant to sign up due to the sheer number of these schemes. Upside exists to unify these loyalty schemes with a single flexible reward app.
While retail reward platforms are nothing new, Upside functions more like a marketplace, linking participating businesses to potential customers. It also rewards customers with cash back on eligible purchases, a more flexible reward than is traditional in loyalty schemes.
With over 50,000 businesses enrolled and 30 million app users, Upside has grown into a major player in this sector. The company is well-funded and ever-expanding its offering, with a product that is increasingly appreciated by consumers in an expensive world, as well as the businesses who depend on their custom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$65m
SERIES D
Total funding: $65m
Company benefits
- Health and Wellness - We’re happy to provide our team members with generous health, vision, and dental insurance options
- Lunch - We cover the cost of lunch everyday for team members onsite to enhance our team building and encourage collaboration. Plus local restaurants appreciate it!
- Stock Options - Our team’s success is our company’s success, and we should all have a stake in that. We’re glad to offer our team members valuable stock options
- Unlimited PTO - Yes, you read that right. When you need time off, we’ve got you covered
Company HQ
Dupont Circle, Washington, DC
Leadership
Alex Kinnier
(CEO & Co-Founder)Experience as Group Product Manager for Google from 2005 to 2008. Senior Vice President of Products and Engineering for Opower from 2012 to 2015.
Wayne Lin
(CPO & Co-Founder)Experience as Product Manager for Google from 2005 to 2010. Vice President of Product Management & Analytics for Opower from 2010 to 2015.
Rick McPhee
(Co-Founder)Experience as Vice President of Engineering for HP's Fortify Software from 2008 to 2012. Senior Vice President of Engineering for Opower from 2012 to 2015.
Joanna Kochaniak
(Engineer & Co-Founder)Experience as Programmer Analyst for the Institute for Physical Sciences from 2007 to 2010. Lead Software Engineer for Opower from 2010 to 2015.
Jan Rubio
(Designer & Co-Founder)Experience as Research Assistant for George Washington University from 2009 to 2011. Senior Software Engineer for Opower from 2011 to 2016.
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