Customer Success Manager, Trullion
Enterprise Accounts
AI-powered accounting automation platform
Job no longer available
AI-powered accounting automation platform
101-200 employees
Job no longer available
101-200 employees
Company mission
To make the future accountable.
Role
Who you are
- 4+ years of experience in a client-facing role, working with enterprise accounts
- Superb writing and communication skills
- Tech-savvy with strong analytical and technical skills
- Problem-solver, resourceful, and independent
- ECommerce/FinTech background and/or experience working in a fast-growth B2B SaaS setting is strongly preferred
- Bachelor's degree - preferably in a highly quantitative field
- Native English speaker - MUST
- Willing to travel
What the job involves
- Take full ownership of all large and enterprise relationships, including being the project manager for all issues that arise, building relationships with stakeholders, and renewing existing contracts
- Expand your book of business by at least 15% by the end of the year and proactively identify opportunities to expand existing contracts with your book of business
- Partner with other teams at Trullion to surface customer feedback and ensure client satisfaction
- Create and implement internal growth plans for our customers to set expectations and monitor success
- Develop a long-term strategic plan for enterprise account management at Trullion as we plan for long-term expansion
- Assist new customers joining Trullion’s platform and using our services
Our take
Isaac Heller and Amir Boldo, both having over a decade of experience in finance, encountered numerous CFOs who wished to streamline manual processes and reduce audit costs to save money. Drawing from their experience, the pair founded Trullion to address this need.
Trullion is a cloud-based accounting platform that offers a suite of tools to help businesses manage their financial operations more effectively. The platform is designed to streamline accounting processes, improve financial reporting, and enhance data accuracy and integrity.
Trullion has garnered impressive venture backing from major investors like Third Point, StepStone Group, Aleph, and Greycroft, setting it apart from its competitors in the accounting software industry. These investments come at a crucial time when the accounting industry is seeking more innovative solutions. Trullion is utilising the funds to accelerate the growth of its AI-powered application and create two new modules that support audit revenue recognition, enhancing its position in the ever-growing market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2023
$15m
SERIES A
Feb 2022
$15m
SERIES A
Total funding: $30.5m
Company benefits
- Treat yourself: All the beer, snacks, and coffee you can imagine
- Celebrate good times: Team Happy Hours, birthday parties, and company fun days
- Invest in your future: Equity for all employees. Because we care
Company HQ
Civic Center, New York, NY
Leadership
Isaac Heller
(Co-Founder & President)Previously worked at Visual Lease as the Director and then Vice President. Also worked at Sabre Corporation in multiple roles, including Senior Manager and Principal Product Manager.
Salary benchmarks
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