UX Researcher, Nextdoor

Advertising & Business Platform

$124-203k

Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

Senior level

Remote from US

Private social network for neighbours

Job no longer available

Private social network for neighbours

501-1000 employees

B2CPrivacyNetworkingSocialSaaS

Job no longer available

$124-203k

Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

Senior level

Remote from US

501-1000 employees

B2CPrivacyNetworkingSocialSaaS

Company mission

Nextdoor’s mission is to cultivate a kinder world where everyone has a neighbourhood they can rely on.

Job

Company

Role

Who you are

B.A./B.S. or Masters in Human Factors, HCI, Psychology, Information Science, Cognitive Science, Anthropology, or equivalent
5+ years of relevant industry experience conducting research on both desktop and mobile user experiences and/or the ability to perform at an advanced level in the domain
Experience and interest in research in advertising, digital marketing, and/or business platforms
Experience working with key stakeholders to understand and clarify their research needs, scope and execute research projects, and communicate analyses to technical and non-technical audiences
Track record of using foundational, formative, and evaluative research methods from a broad range of qualitative and/or quantitative research methods, such as user interviews, ethnographic field research, lab-based or remote usability studies, surveys, moderated group conversations, quantitative analyses, A/B testing
Ability to work independently with little direct supervision and take initiative to solve problems
Experience leading research projects that have had lasting impact on product and design decisions

What the job involves

Work closely with cross-functional partners (product managers, product designers, engineers, and data scientists) to identify and prioritize opportunities where research can help improve a product decision or customer experience
Lead all aspects of qualitative and quantitative UX research projects including: meeting with stakeholders, scoping projects, identifying the appropriate methodologies, creating research plans, executing research, synthesize findings into meaningful themes, and writing actionable and impactful reports or presentations
Identify the strengths and weaknesses of different research methods, including surveys, user interviews, and behavioral data mining, and when and how to deploy them to identify insights that impact the product roadmap
Lead and deliver research share-outs to cross-functional teams to encourage empathy with and understanding of the Nextdoor user experience and identify clear opportunities for improvement
Collaborate closely with other mixed methods UX researchers and market researchers

Our take

Nextdoor is a private social network that aims to encourage social interaction between neighbours and make people aware of crime in their area.

The social network has had huge success in the United States and has expanded internationally, with Nextdoor now present in more than 242,000 neighbourhoods around the world.

The company's main competition comes from local Facebook groups, which have become less and less popular due to their comparative lack of functionality. Nextdoor's laser focus on building for neighborhoods has helped them to build a better product, and their advertising partnership with Oracle, launched in 2022, will help bring more transparency to Nextdoor's sponsorships.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

8% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (2)

Company

Funding (2 rounds)

May 2019

$132m

Dec 2017

$80.5m

Total funding: $212.4m

Company benefits

Monthly wellness stipend
12 weeks of parental, family or medical leave
Global end of year shutdown
Learning and development stipend
Work from home opportunities
Health insurance

Company HQ

Tenderloin, San Francisco, CA

Leadership

Nirav Tolia

(Co-Founder & CEO)

Is also an Advisor and Investor in Early Stage digital companies and is the Chairman of Hedosophia. Was also a Guest "Shark" on the television series Shark Tank.

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