Senior Deal Operations Analyst, Postman
$110-137k
+ Equity
5 days a week in office
Collaboration platform for API development
Be an early applicant
Collaboration platform for API development
1001+ employees
Be an early applicant
$110-137k
+ Equity
5 days a week in office
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- We are seeking a passionate and highly driven individual to join the Deal Operations team at Postman
- Experience with Quote to Cash in Salesforce CPQ Tool required
- Experience with Ironclad preferred, or another CLM like Conga, etc
- Experience with back-office operations as well as strong knowledge of order processing
- Experience with cross functional collaboration with Finance and Legal for the deal making process
- Ability to learn internal business technology, applications, and solutions quickly
- Flexibility to work additional nights and weekends for month and quarter-end, as needed. This is not a standard 9-5 job, it is based on what the business needs
- Strong working knowledge in Salesforce, Microsoft Excel, Google Suite
- Willing to work in a highly demanding and results-oriented team environment
- Extremely detail oriented and effective organizational skills. Meticulous in your attention to detail and take pride in ensuring that your work is accurate and thoughtful in nature
- Strong problem solving skills and ability to root cause issues
- Excellent communication skills in knowing how develop partnership to effectively convey the needs of the sales team and customer to the appropriate stakeholder
- Highly organized in the ability to juggle many competing priorities and strive to support each with equal attention to detail and quick turn-around
- Strong sense of accountability
- Kindness and consideration in your approach when interacting with peers, partners and customers
What the job involves
- The Deal Operations Analyst role reports into the Head of Deal Operations which also reports into Revenue Operations
- This role will work collaboratively with the sales, Finance, Legal, Renewals and Orders teams in the deal cycle; quote creation, approvals, order form creation, opportunity maintenance and bookings to comply with Postman policies and processes
- The Revenue Operations team is integral to the success of the Sales and Customer Success organizations by helping to drive revenue, renewals and the productivity of the sales and customer success teams
- Create Quotes and Order Forms for sales deals
- Review Quote approval requests and approve qualified Quotes
- Process bookings review of customer orders. Assist in the complete order cycle, ensure quality and efficiency through the entire process
- Support of internal and external customers in regard to order booking and order tracking
- Address escalation for exception handling regarding booking requests
- Research discrepancies regarding ARR calculations
- Assist Deal Operations and Sales with non-standard, custom, and/or complex deal structures to provide accurate quotes and order forms to match the intent of the deal
- Coordinate with internal teams to facilitate the order process, achieve joint goals, and solve problems related to order processing. These teams include finance, legal, renewals, collections, and others
- Accurately enter deal information into Salesforce
- Process Salesforce transaction data review for post close audits
- Special projects related to order processing and general Deal Operations process improvements
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 40M developers and 500,000 organizations worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, highlights their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
Steph
Company Specialist at Welcome to the Jungle
Insights
51% employee growth in 12 months
Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company HQ
Financial District, San Francisco, CA
Leadership
Abhinav Asthana
(Founder & CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
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