Account Manager, Influencer
Client Services
Salary not provided
Hubspot
GSuite
Slack
monday.com
Mid and Senior level
London
Influencer marketing platform
Be an early applicant
Influencer marketing platform
501-1000 employees
B2BMarketingDigital MediaSocial Media
Be an early applicant
Salary not provided
Hubspot
GSuite
Slack
monday.com
Mid and Senior level
London
501-1000 employees
B2BMarketingDigital MediaSocial Media
Company mission
For creator campaigns to be judged in the same way as other media activations.
Role
Who you are
- Several years working in an agency or brand within client services, influencer marketing, branded content, advertising, social, media and/or creative
- Experience in account management and creator management
- Experience in delivering post-campaign analysis
- Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
- High energy and ability to multitask, with a real ability to quickly prioritise across several projects
- A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others
- Able to build strong rapport and relationships both internally and externally
What the job involves
- This role reports to the Senior Account Director
- We are hiring for an Account Manager to join our UK Client Services team.
- This role is tasked with delivering best in class client service; executing end to end influencer marketing campaigns across a variety of brands, media agencies and platforms, with a specific focus on delivering branded content campaigns in partnership with our Platform Partners, TikTok, Meta and Snap! You will report directly to an Account Director, assisting client growth and retention under the Business Director
- 3 best things about the job
- The chance to work on a leading sports and fashion brand
- The opportunity to work closely with leading social platforms such as TikTok & Pinterest
- Be part of one of the fastest-growing Global influencer marketing agencies
- In the first few months, you would have:
- Met the team: Spent 1:1 with your line manager and other team members to build rapport and understand how your role fits into the overall structure, setting up regular meeting cadences where needed
- Familiarised yourself with key processes and workflow: Particular reference to setting up master docs from scratch, campaign delivery, negotiating with creators, reporting/analysis, and pricing and budget processes
- Mastered internal tools: Including our platform, Waves, and all essential functions to manage creators (setting up the campaign, connecting, contracting, uploading content, etc). as well as G-Suite, Slack, Monday.com and Hubspot
- Been introduced to the client: Attended client meetings, answered questions and started to understand the client’s processes, goals, priorities and expectations for ongoing campaigns
- Successfully contributed to initial campaigns: Including initial set up, timelines, negotiation, contracting, content review, campaign delivery and final analysis/reporting, whilst working collaboratively with your team and maintained clear comms internally and externally
- Lead day-to-day management of creator and branded content campaigns, with a focus on key social platforms including TikTok, Instagram & Snap
- Lead day-to-day campaign tasks, including but not limited to: Creator sourcing, negotiation and contracting, briefing, content vetting, go-live and reporting
- Help to oversee campaign execution at a client level, with support from the Account Director
- Support Account Director in client level communications, helping to build and foster strong client relationships, manage expectations and share updates and actions
- Be the driving force on campaign timings, creating timelines and ensuring that the client, creators and wider team are aware of key milestones and delivery dates
- Oversee and manage your respective campaigns via our platform, Waves, and other platforms such as TTCX and TTCM, ensuring the wider team have accurately uploaded briefs, content and organised creator payments
- Expert knowledge of the creator community: responsible for building and nurturing relationships with creators, and managing comms with creators and talent management agencies
- Assist the Account Director on thought provoking creative strategy and campaign execution tactics
- Lead on creating Post Campaign Analysis reports, demonstrating an ability to convert data and campaign insights into key learnings & able to confidently present to clients
- An exceptional performer and highly organised & effective leader focused on continuously improving client service and delivery for high impact results
Salary benchmarks
Our take
Influencer is a technology platform that simplifies influencer marketing for both advertisers and creators. Connecting global brands with a network of vetted macro and micro creators, ensuring authenticity, quality, and creativity.
Once a connection is made, brands collaborate with creators to promote their products organically through creative content. Alongside this, the platform also provides brands with in-depth analytics on both the creators and campaign performance.
As an Official Global Marketing Partner with Meta, TikTok, YouTube, Twitch and Snapchat, Influencer has delivered award-winning campaigns for global brands like Xbox, NatWest, Amazon, Coca-Cola, Google, ASOS, and Spotify
With the growing shift towards influencer marketing, the Influencer team is poised to leverage its deep industry knowledge, extensive social media expertise, and global reach to capitalize on this trend
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Sep 2019
$3.7m
SERIES A
Total funding: $3.7m
Company benefits
- Private Healthcare: We've got you covered for a range of healthcare needs
- Enhance Parental Leave: We support our people with big life changes
- Employee Assistance Programme (EAP): We provide confidential counselling for our people as well as financial and legal support
- Hybrid Working Model: We understand that your best work doesn't need to be in our offices. That's why we offer our people the option to work from home for two days a week
- Enhanced Annual Leave/Paid Time Off: So you can enjoy more time on personal interests and with family
- Flex National Holidays: We have a globally diverse team, so you have the choice of swapping national holidays to align with those that matter to you
- End of Year Closure: Enjoy our gift to you with paid time off at the end of the year, in addition to your annual leave
- Flexible Working: Start and finish times that can be flexed to support you
- Work from Anywhere Policy: Enjoy the freedom to work from where you want
- Dog Friendly Office: Your four-legged friends are always welcome in our office
- Influencer Tenure Programme: We appreciate the loyalty of our people by offering rewards based on the time spent working with us
- Regular Team Socials, Summer & End of Year Parties: To celebrate our success and all the amazing work our people do to achieve these
- Recognition Platform: A space for our people to celebrate each other and award points that can be converted to discounted purchases and experiences
- Learning & Development Budget: Development training to support all of our people to feel confident in their growth at any stage of their career
Company values
- Bring the Energy: Be impressive, celebrate, progress, go for it
- Be Dependable: Care about your work, do what you say, get things done
- Do it Together: Help others succeed, challenge ideas, not people, be a team player
Company HQ
Soho, London, UK
Articles
Leadership
Ben Jeffries
(Co-Founder & CEO)Award winning Entrepreneur, Co-Founder of Breeze Clothing.
Caspar Lee
(Co-Founder & CVO)Investor and Youtuber. Co-Founder of MVE and Creator Ventures.
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