Senior Solutions Consultant, PagerDuty
Strategic Partnerships
$156-215k
AI-first operations management
Job no longer available
AI-first operations management
1001+ employees
Job no longer available
$156-215k
1001+ employees
Company mission
To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.
Role
Who you are
- Bachelor's degree and at least 5 years of relevant professional technical experience as a pre-sales engineer, solution architect or solutions consultant
- Experience working with strategic partners
- Hands-on Experience with: Cloud platforms (e.g., AWS, Azure, GCP, or other IaaS/PaaS), IT monitoring (e.g., New Relic, AppDynamics, Datadog), Analytics/logging (e.g., Splunk) and IT service management (e.g., ServiceNow, Atlassian)
- Track record of high performance in prior roles
- Hands-on experience with solutions architecting, product integrations & APIs, and customer deployments
- Able to do basic scripting (Java, php, Ruby, Perl) and fundamental knowledge of Linux
Desirable
- Strategic perspective on creating customer value through partner solutions and integrations
- Deep experience working with AWS
- Experience working with Global Systems Integrators (GSIs)
- Broad ability and interest to work with many different products and technologies across Cloud, DevOps, IT Ops
- Able to manage or coordinate multiple technical projects in parallel
- Highly collaborative externally with partners and internally (e.g., PM, Engineering, Solutions Consulting, Sales, Marketing, Support)
What the job involves
- As a Solutions Architect for Strategic Partnerships at PagerDuty, you will be responsible for managing technical relationships and driving technical initiatives with our most strategic partners
- This is a high-impact role focused on key relationships with our most strategic partners, defining joint value propositions with those partners and expanding our portfolio of differentiated go-to-market offerings in support of ARR growth
- In this role you will collaborate closely with the partner team as well as cross-functionally with product management, engineering, sales and solutions consultants to develop alignment and coordinate execution
- Manage technical partnering initiatives and technical relationships with key partners
- Develop close relationships with key technical stakeholders in partner organizations
- Lead technical solution planning and design with partners
- Execute partner demos, PoCs, and prototypes
- Collaborate with product management and engineering on product roadmap requirements and planning for integrations that require engineering investment
- Coordinate with our solutions consultants on internal technical enablement for partnerships and facilitate technical field engagement as needed
- Represent and evangelize PagerDuty’s products and technology with strategic partners and in joint go-to-market initiatives
Our take
PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving enterprises such as GE, Capital One, IBM and Spotify, the company has become a key player in the space.
While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.
The company has been recognized as playing a key role in driving innovation and building solutions for the sector. Off the back of post-IPO funding, it has continued to release new features and update its core products towards providing cutting-edge services into the future.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2018
$90m
SERIES D
Apr 2017
$43.8m
SERIES C
Total funding: $173.8m
Company benefits
- 20 hours per year of paid volunteer time
- Health insurance
- Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
- Generous paid parental leave and return to work policy to help with transition back
- Generous paid time off
- Hands-on career and leadership development programs
- Flexible workplace/WFH
Company HQ
SoMa, San Francisco, CA
Leadership
Alex Solomon
(Co-founder, CTO & GM (Platform))Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years
Jennifer Tejada
(CEO & Chairperson)CEO since 2016. Also serves on prestigious boards like The Estée Lauder Companies.
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