Senior Brand Designer, Parloa
AI agent management platform
Open for applications
AI agent management platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 8+ years of experience in graphic/brand design
- Inspired to build the most (only?) design-forward brand in SaaS
- A portfolio that demonstrates exceptional craft across brand, campaign, and digital, and has a deep understanding of how creative works in different marketing channels, i.e., events, social media, and displays
- Proficiency in design systems (typography, color, layout, iconography, grids, graphic devices)
- Proficiency in Figma and Adobe CC suite
- Experience with storyboarding and motion is a plus
- Familiarity with AI-powered creative tools for image and video generation and curiosity to stay ahead of emerging capabilities
- Excellent communication skills: clear feedback, compelling presentations, and strong stakeholder alignment
- Fluent in English (native or bilingual proficiency)
- Obsessed with breakthrough branding and creative expression
What the job involves
- Parloa is looking for an experienced Sr. Brand Designer to define and craft our brand’s visual identity across all touchpoints
- In this role, you will design high-impact brand assets to support digital marketing, field events, product marketing, high-stakes presentations, and more.
- You’ll join our in-house creative team, reporting directly to the Global Head of Design & Creative to help set the standard of creative at Parloa and the category.
- This role combines design excellence, team collaboration, and AI-driven innovation. You’ll work within Parloa’s brand design system to ensure every asset is not only consistent and precise but also visionary, guiding, and emotionally resonant
- Craft the direction and expression of Parloa brand design
- Participate in the creative development of assets across digital and physical channels
- Partner with Marketing, Brand, Content, Product, Sales, and Partnerships teams to align visual storytelling
- Set the visual bar, and ensure brand fidelity across all creative assets
- Help to evolve and maintain our visual identity system
- QA design outputs for polish, detail, and consistency
- Support briefing and directing external creative agencies, while ensuring external partners deliver work that integrates seamlessly with in-house standards
- Champion an AI-first design mindset: exploring and implementing generative image and video tools to scale creativity
- Partner with Operations and Global Head of Design on prioritization, project planning, and resource allocation
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $567.9m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
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