Account Executive, Pendo
Commercial, LATAM
The expected salary range for this role to be performed in Austin, TX is $160,000 - $200,000 OTE (50/50 split)
Digital adoption and product experience solutions
Open for applications
Digital adoption and product experience solutions
501-1000 employees
Open for applications
The expected salary range for this role to be performed in Austin, TX is $160,000 - $200,000 OTE (50/50 split)
501-1000 employees
Company mission
To elevate the world's experiences with software.
Role
Who you are
- Fluent in Portuguese and English (verbal and written fluency in a professional environment)
- 2+ years of closing experience in an B2B SaaS environment (at least 1 year into the Brazil Market)
- Demonstrated consistent track record of goal attainment
- Possess an understanding of SaaS financial metrics
- Ability to embrace feedback and hold yourself accountable
- Willingness to learn in a high paced sales environment
- Curiosity, drive, and growth mentality
Desirable
- Training with MEDDIC and Force Management a plus
- Accelerated business acumen
What the job involves
- As a LATAM Commercial Account Executive you will be responsible for managing deal cycles from generation to close across the LATAM region
- You will be the primary contact with the customer and have the responsibilities of demoing Pendo, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts
- A successful candidate will maintain a startup mentality and can grow a new region from the ground up
- You will partner with Sales Development Representatives as well as our Sales Engineers
- We look for people who are intellectually curious, possess business acumen specifically around Saas software sales, and have a high technical aptitude
- As a Commercial AE you are accountable for the plan to hit your territory goal and will enjoy the full support of the company to make you successful
- You will be surrounded by a great team of people from whom you can learn from and grow your career with. We also want to learn from you
- Work full-cycle deals from demo complete to close
- Research and target new business opportunities using prospecting tools
- Build and manage an account priority plan
- Learn and demonstrate the Pendo platform to new prospective customers
- Lead effective value discovery to truly understand customer needs
- Navigate a customer through a 7 day free trial and proof of concept
- Negotiate contracts, review legal terms
- Deploy In depth SaaS sales training with MEDDIC and Force Management methods
- Record and document all sales activities in Salesforce.com
- Successfully utilize all sales tech tools
Our take
Developing a new software application is a complex process, often fraught with challenges such as bugs and user dissatisfaction, Without a standardized system for feedback, developers may struggle to identify and address issues effectively, relying solely on dissatisfied emails from customers.
Pendo offers a digital platform designed to analyze user experiences, gather bug reports, and engage with consumers to ensure customer retention. With a suite of tools including product journey analytics, surveys, and user feedback, Pendo empowers developers to enhance software usability and resolve issues efficiently.
Amidst a competitive software landscape, Pendo has demonstrated significant growth in 2022, boasting a 40% increase in customers paying over $100,000 annually and securing 17 new Fortune 500 clients. Despite navigating global economic uncertainty with a renewed focus on fiscal efficiency, Pendo remains steadfast in its goal of achieving an IPO in 2024.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
-19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2021
$110m
GROWTH EQUITY VC
Jul 2021
$150m
SERIES F
Total funding: $468.3m
Company benefits
- Happier workdays: Add a little fun to your work day with Pendo board game night, team karaoke, ping pong, weekly catered lunch, or a local brew on our rooftop deck
- Health and wellness benefits: Generous health and wellness plans designed to meet the needs of you and your family, including medical, dental, vision, and mental health benefits
- Paid parental leave: Up to 16 weeks of paid parental leave, and a flexible schedule upon your return to help you make the most of those special moments
- Learning and development: In-house management development classes, guest speaker lunch and learns, and select conferences help keep talent sharp
- Flexible work hours and PTO: Enjoy the benefits of a flexible time off policy, flexible work hours, and paid parental leave
- Global offices: Work across the globe in the cities that we love: Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, and Sheffield
Company values
- Respect our lives outside of work: We bring our whole selves to work and celebrate what makes each other unique
- Be direct and transparent: As individuals we are timely, candid, and respectful in providing feedback—even when it’s hard to do so
- Maniacal focus on the customer: If there’s an opportunity to improve the customer experience, we do it
- Bias to act: We take initiative to get things done, collaborate, and go above and beyond the call of duty
- Show me the data: No matter what the decision, data should be the primary input for decision making
- Act like owners:We use good judgement in our actions and decisions, and implicitly have the trust from our colleagues to be able to do so
- Win together: We succeed together and challenge each other to grow. We collaborate and support one another as a team
Company HQ
Downtown, Raleigh, NC
Articles
Leadership
Todd Olson
(CEO)Todd studied at Carnegie Mellon before spending 7 years as an MBNA Developer and co-founding Cerebellum. After 5 years, they served as VP of Product Development at TogetherSoft and worked at Borland and 6th Sense Software. They left their role of 4 years at Rally Software Development to found Pendo.io in January 2014.
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