Senior Technical Product Manager, Globality

• Demonstrated experience in a product management or product owner role, with a track record of shipping integration-focused features in an enterprise SaaS context
• Solid understanding of procurement workflows: requisition, sourcing, contract, purchase order, and invoice processes, and how they map to system configurations across platforms such as SAP Ariba, Coupa, or equivalent
• Working knowledge of REST API design and consumption: you can read and write an OpenAPI spec, understand authentication patterns (OAuth 2.0, API keys, SAML/SSO), and reason clearly about pagination, error handling, rate limits, and versioning
• Familiarity with middleware and iPaaS integration patterns (MuleSoft, Boomi, Workato, or comparable platforms): you understand when middleware is the right architectural choice versus a direct API integration and can speak to the trade-offs
• Strong written and verbal communication: you can produce documentation that engineers, customers, and executives each find useful, and you can run a technical conversation without losing the business thread
• Comfort operating with ambiguity in a fast-moving environment; you can scope a problem before the requirements are fully formed
• Consulting background, particularly in enterprise technology implementation, systems integration, or procurement transformation
• Experience working directly with enterprise customer technical teams on integration projects, including managing scope, communicating limitations, and navigating organizational complexity on the customer side
• Exposure to ERP systems (SAP, Oracle, Workday) in the context of procurement or finance workflows
• Familiarity with B2B data standards such as cXML, EDI, or PEPPOL

Desirable

• Globality's platform sits at the center of enterprise procurement workflows, which means our integration layer is a key aspect of our product
• We connect into procurement platforms, vendor management systems, identity providers, and customer-managed middleware, and we are building that capability out aggressively
• This role owns the integration product surface: defining how the platform connects to the systems our customers already operate, translating complex technical requirements into clear specifications, and ensuring those specs are delivered in a way that actually works in production enterprise environments
• The right candidate brings procurement domain depth, hands-on familiarity with API patterns and integration architecture, and the communication range to run a discovery call with a customer's IT architects in the morning and a sprint planning session with our engineering team in the afternoon
• Own the integration product roadmap, including direct API integrations, webhook infrastructure, and middleware-based connectivity patterns
• Define requirements for integrations with enterprise procurement and ERP systems including SAP Ariba, Coupa, SAP Fieldglass, and similar platforms
• Translate customer workflow requirements into integration specifications that are unambiguous to engineering and implementable within agreed scope
• Prioritize the integration backlog by weighing customer impact, implementation complexity, and strategic fit
• Identify and document gaps in existing integration capabilities and build the case for closing them
• Lead technical discovery with customer IT, procurement, and integration teams during pre-sales and implementation phases
• Serve as the primary product point of contact for integration-related escalations and scope discussions
• Produce customer-facing integration documentation, technical guides, and onboarding materials that meet enterprise standards
• Work with partner and channel teams to support integration-related enablement for systems integrators and implementation partners
• Write detailed integration specs, API contracts, data mapping documents, and acceptance criteria for engineering
• Collaborate closely with engineering on feasibility, trade-offs, and delivery; push back constructively when a proposed approach creates long-term maintenance risk
• Define and own the integration test strategy alongside QA and engineering, including edge case coverage for real-world enterprise environments
• Support go-to-market and sales engineering with accurate, current technical integration collateral