Senior Researcher, Nextdoor
Core Product
$155-230k
We expect to award a meaningful equity grant for this role; With equal quarterly vesting, your first vest date will take place within the first 3 months of your start date
Private social network for neighbours
Be an early applicant
Private social network for neighbours
501-1000 employees
Be an early applicant
$155-230k
We expect to award a meaningful equity grant for this role; With equal quarterly vesting, your first vest date will take place within the first 3 months of your start date
501-1000 employees
Company mission
Nextdoor’s mission is to cultivate a kinder world where everyone has a neighbourhood they can rely on.
Role
Who you are
- You’re revenue-fluent and think critically about how your research insights will not only improve the Neighbor experience, but meaningfully impact revenue at Nextdoor
- You are able to create, document and communicate clear processes and ways of engaging with your work and the Research team as a whole
- You’re willing to roll-up your sleeves to move the work, and you’re excited to shape the strategy and roadmap that lead to truly customer-centric product development and messaging
- You welcome various points of view and are able to build consensus and dictate a unified path forward
- If you crave a challenge in a fast-paced and autonomous environment, developing a strong research point of view and take pride in contributing to the growth of a UX team, then this is the place for you!
- 8-10 years driving strategic research projects at an agency, in-house, or both for technology companies, mobile software products and systems or in the media & advertising space
- Expert-level fluency in both qualitative and quantitative methodologies and the ability to leverage multiple data streams into a cohesive and compelling narrative
- Deep experience managing senior level cross functional relationships and effectively communicating, integrating and broadly disseminating your research
- Experience with 0-1 product development: exploration, competitive analysis, ideation, consensus building and concepting
- Experience with transitioning teams from ambiguity and undefined processes to clarity and communicated steps forward
- An excellent communicator and committed partner that’s able to balance business outcomes with team needs and healthy, productive cross-functional relationships
- Strong stakeholder management skills, help the team navigate ambiguity and set the vision and strategy
- Strong sense of empathy for customer needs and insights as well as an intuitive grasp of the business problems we’re solving
- Deep curiosity about empowering neighbors to strengthen communities, understanding how local businesses enhance their communities, and what makes neighborhoods around the world thrive
- Growth, Market Research, B2B and/or Ad-tech research experience is a plus, but not mandatory
- Experience leading an individual or team is also a plus
- Bachelor's Degree (minimum requirement)
What the job involves
- As the Sr. Researcher, Core Product you’ll be responsible for conducting and evangelizing roadmap shaping research for the most highly trafficked touchpoints on Nextdoor
- Along with conducting primary research in partnership with your stakeholders, you’ll be responsible for identifying currently underleveraged or untapped opportunities, and generating insights from pre-ideation to eventual launch
- In this role, you’ll act as a high-visibility strategic partner who seamlessly translates rigorous and high-velocity research into clear implications and calls to action
- Your stakeholders will span Product, Design, Engineering, Marketing, Data Science and Sales, and you’ll be responsible for prioritizing work across those functions and communicating your rationale transparently
- You’ll adeptly connect the dots of existing research and weave those into holistic narratives that partners can quickly take action upon
- Lead the proactive discovery, exploration and development of insights to drive strategy for the Core Product team
- Guide cross functional teams to draw meaningful insights from research and communicate them clearly and powerfully to stakeholders
- Lead purposeful relationship-building with a wide array of partners (e.g., Design, Product, Engineering), other insight-generating functions and beyond
- Leverage a variety of research perspectives, including, but not limited to: conducting primary and secondary research, data science & analytics, social sciences, as well as engaging external social science researchers and academic experts where applicable
- Partner with senior product management and engineering to shape the strategy for Core Product @ Nextdoor
- Lead cross-functional brainstorms, discussions, research lit reviews and insight shareouts
- Effectively socialize research to ensure that it’s understood, internalized and acted upon by teams across the business
- Advance the standard for craft on our team. Ensure quality across all deliverables and mature our research approach
- Define and create new experiences to shape the future of the Nextdoor product as we continue to grow
Our take
Nextdoor is a private social network that aims to encourage social interaction between neighbours and make people aware of crime in their area.
The social network has had huge success in the United States and has expanded internationally, with Nextdoor now present in more than 242,000 neighbourhoods around the world.
The company's main competition comes from local Facebook groups, which have become less and less popular due to their comparative lack of functionality. Nextdoor's laser focus on building for neighborhoods has helped them to build a better product, and their advertising partnership with Oracle, launched in 2022, will help bring more transparency to Nextdoor's sponsorships.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (2 rounds)
May 2019
$122.5m
Dec 2017
$74.7m
Total funding: $197.2m
Company benefits
- Monthly wellness stipend
- 12 weeks of parental, family or medical leave
- Global end of year shutdown
- Learning and development stipend
- Work from home opportunities
- Health insurance
Company values
- Earn trust every day
- Invest in community
- Customer obsessed
- Think big
- Experiment and learn quickly
- Act like an owner
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Prakash Janakiraman
(Advisor & Co-founder)Graduated from the University of California, Berkeley before working in engineering roles at Google and as the co-founder of Fanbase.com
David Weisen
(Engineer & Co-founder)Worked as a software engineer at Google, Fanbase.com and Open Harbour after graduating from Stanford with a degree in Computer Science
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