Sales Engineer, Kiln

• Preferably 5-8 years in a Sales Engineering, Solutions Architecture, or similarly client-facing technical role
• You’re a proactive self-starter who thrives on solving complex technical challenges and taking ownership of solutions from discovery to delivery
• You can translate complex technical concepts into clear, concise explanations for both technical and non-technical stakeholders
• You’re comfortable writing code, with proficiency in at least one programming language and working knowledge of JavaScript for scripting and demos
• You’ve built and nurtured strong relationships with customers and internal teams, earning trust as a technical advisor
• You excel at delivering live product demos and tailoring them to a customer’s specific needs and use cases
• You thrive in distributed teams and are highly effective in async, remote-first work environments

Desirable

• As we continue to scale our staking and DeFi offerings, we’re looking for a dedicated Sales Engineer based on the East Coast or in New York to support our expanding Sales team
• This role will be pivotal in bridging the gap between Kiln’s technical capabilities and our clients’ needs delivering seamless pre-sales support, showcasing our platform through live demonstrations, addressing technical queries and helping drive strategic growth across North America
• Act as a trusted technical advisor to clients, providing expert support on staking mechanics, protocol integrations, and best practices
• Partner with account executives to engage client-side product managers and technical stakeholders, understanding their infrastructure needs and effectively positioning Kiln’s staking solutions
• Deliver compelling, hands-on demonstrations of Kiln’s platform to showcase our product’s technical capabilities and differentiation
• Support in technical discovery conversations, collaborate on solution architecture, and support integration through to successful implementation
• Gather client feedback and work closely with Product and Engineering to continuously refine Kiln’s offering in line with market needs
• Ensure proactive and timely communication to address technical questions, unblock client decisions, and drive satisfaction throughout the sales cycle
• Create and maintain technical documentation, solution briefs, and proof-of-concept implementations to accelerate customer understanding and adoption

• Our thorough process ensures the best fit for both you and Kiln, and we strive to make each step valuable and efficient
• Recruiter Interview (45 min)
• Take-home test (< 3 hours)
• Technical Interview (60 min)
• Core Values Interview (45 min)
• Founders Interview (30 min)
• Offer!
• We aim to complete the process above within 3 working weeks