Senior Product Manager, GoFundMe
Identity & Access Management
$120-165k
Salary dependent on location. + Equity
More information about location
Social fundraising platform
Job no longer available
Social fundraising platform
501-1000 employees
Job no longer available
$120-165k
Salary dependent on location. + Equity
More information about location
501-1000 employees
Company mission
To help people fundraise for the personal, business, and charitable causes that matter most to them.
Role
Who you are
- Demonstrated experience in product management with a strong emphasis on technical aspects of digital identity, authentication, and authorization
- In-depth understanding of engineering systems, particularly in areas related to security and user management. Ability to navigate and improve complex system architectures, including legacy systems. Familiarity with modern authentication technologies and approaches, such as OAuth, OpenID Connect, SAML, Passkeys and Passwordless Authentication, Multi-Factor Authentication (MFA), and others
- Excellent problem-solving skills and the ability to work collaboratively in a dynamic and fast-paced environment
- Excellent communication skills with a proven ability to articulate complex technical concepts clearly and understandably
- Experience working with cross-functional teams, including technical and non-technical stakeholders
- Past experience as a software engineer, particularly working on infrastructure or security systems, is a significant plus
- Experience with cybersecurity incident response, Account Takeover (ATO) investigations and prevention, and cybersecurity threat vectors is a significant plus
What the job involves
- This role is tailor-made for someone who is not only passionate about our mission of empowering people to help others but also brings a deep technical understanding and enthusiasm for enhancing platform security and reliability
- As a key member of our Identity & Authentication team, you will leverage your technical expertise in back-end systems, digital security, and identity management to fortify our platform against evolving security threats
- Strategic Planning & Execution: Define and implement a technically driven strategic vision for digital identity and access management in a complex system architecture. Analyze and understand the nuances of our platform to identify and address areas for security and user management enhancements
- Manage Identity & Access Systems: Oversee the development and maintenance of systems that manage digital identities and control access to resources within the platform. This includes the implementation and refinement of authentication and authorization processes
- Advanced Technology Integration: Lead efforts to integrate GoFundMe with best-in-class commercial solutions for identity and access management
- Technical Collaboration: Engage in technical discussions and collaborations with engineers, data scientists, and other product managers. Play a pivotal role in ensuring the technical compatibility and integration of identity and access management features with other platform services
- User-Centric Approach: Adopt a user-centric approach in designing and refining IAM features, ensuring ease of use while maintaining high-security standards
- Data-Driven Decision-Making: Apply data analytics to provide technical insights that inform decision-making processes, assess the impact of changes on user behavior, and enhance platform security
- Vendor & Tool Assessment: Conduct in-depth technical assessments of third-party tools or vendors for identity and access management solutions, ensuring their technical capabilities align with GoFundMe’s strategic needs and security standards
- Stakeholder Communication: Effectively communicate plans, progress, and challenges to stakeholders, including non-technical team members, to ensure broad understanding and alignment
Our take
One of the most well-known fundraising platforms in the world, GoFundMe makes raising money online exceptionally easy. The platform initially focused on charity and good causes, but its scope has now expanded to include start-up business funding. What makes the platform attractive is its ability to democratise fundraising through the medium of the online.
GoFundMe's rapid rise in popularity has been helped by its social media integrations and the speed at which individuals can start funds. With strategic foresight, the company launched its GoFundMe Guarantee in 2016, a pledge to protect donors from fraud or platform misuse - knowing that its continued growth could only be hampered by security issues or donor deception.
This guarantee is what has enabled the company to remain the largest crowdfunding platform in the world. Notably, it stands amongst the likes of Airbnb, Facebook, and Netflix in being backed by tech investors TCV.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Company benefits
- Wide range of health insurance options, including medical, dental, and vision (GoFundMe covers 100% of employee premiums, and 80% of spouse and dependents)
- $600 annual fitness and wellness reimbursement
- Weekly massages
- Standing desks
- Fully-stocked kitchens & daily lunches
- Team off-sites & monthly social events
- Many of our offices are dog friendly
- 10 paid holidays, 17 days of accrued vacation per year, unlimited sick time & three volunteer days
- Enhanced parental leaves
- $50/month for employees commuting to and from work (public transit and/or parking)
- Caltrain GoPasses for our Bay Area commuters
- "Gives Back" program, where employees nominate fundraisers weekly for donations from GoFundMe
- Quarterly volunteer events in each office to give back to our local communities
- 401(k) retirement plan with company matching
- Access to learning tools and resources, including a subscription to Udemy, guest speakers, and internal brown bag sessions
Company HQ
Centennial, Redwood City, CA
Leadership
Margaret Richardson
(Chief Marketing & Corporate Affairs Officer)Formerly worked at Airbnb as Vice President of Trust and Director of Global Policy. They worked in Trust & Safety at Apple prior to becoming a Member of Pipeline Angels.
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