Staff Product Owner, Fastly

• This role requires a strategic thinker and problem solver who can collaborate cross-functionally with senior leaders, business teams, and operations to implement scalable, data-driven, and automation-first solutions that accelerate revenue growth
• If you have a passion for GTM optimization, automation, and leveraging AI-driven insights, this role is for you
• Bachelor’s degree in business, management information systems, computer science, or related field
• 10+ years of experience as a Product Owner, Business Systems Analyst, or GTM Systems Lead in a high-growth enterprise SaaS environment
• Deep understanding of GTM processes across Marketing, Sales, Partnerships, Revenue Operations,
• Experience with Salesforce (Sales Cloud, Service Cloud, CPQ), Outreach, Salesloft, Xactly, and Slack
• Proficiency in Agile methodologies (Scrum, SAFe) and backlog management
• Ability to write clear, detailed requirements, user stories, and acceptance criteria to effectively guide development teams and ensure alignment on deliverables
• Excellent communication skills to articulate strategies, collaborate cross-functionally, and drive alignment
• Self-motivated, creative, and adaptable (to quickly shifting priorities) with strong analytical, problem-solving, organizational, and interpersonal skills
• Basic understanding of database and integration approaches, including Workato, BigQuery, and Looker
• Strong technical acumen with the ability to write medium-complexity SQL queries
• Hands-on experience with automation, analytics, and AI-driven GTM technologies
• Proven track record in leading cross-functional teams and driving technology adoption
• This position will require you to be available during core business hours as well as an on call rotation

Desirable

• Fastly’s Business Systems team is looking for a Staff Product Owner to drive the strategy, innovation, and execution of our Go-To-Market (GTM) technology ecosystem
• You will own the roadmap, prioritize enhancements, and drive adoption of GTM systems while ensuring alignment with business objectives
• Collaborate with senior leaders, SMEs, and cross-functional teams (Sales, Marketing, RevOps, Customer Success, Product, Legal and Finance) to align technology investments with business strategy
• Influence executive decision-making through data-driven insights, GTM process improvements, and technology recommendations
• Act as a trusted advisor on GTM technology, proactively identifying gaps and opportunities to improve scalability and efficiency
• Analyze, optimize, and automate GTM processes across various stakeholder teams
• Improve Lead-to-Cash (L2C) and Quote-to-Cash (Q2C) processes to streamline revenue operations
• Implement AI-powered GTM solutions for forecasting, pipeline management, and sales execution
• Develop a strategic roadmap aligned with business goals, balancing scalability, efficiency, and user needs
• Prioritize initiatives based on business impact, feasibility, and stakeholder alignment
• Conduct process analysis to identify gaps and inefficiencies, recommending scalable solutions
• Document process, workflows, system interactions, and functional specifications
• Translate business requirements into detailed Solution Design Documents (SDDs) and user stories with clear acceptance criteria
• Maintain a well-groomed backlog, ensuring development efforts align with evolving business needs
• Lead backlog refinement sessions to scope and estimate work effectively
• Break down complex initiatives into iterative deliverables, ensuring timely and high-quality releases
• Monitor progress, remove roadblocks, and communicate status updates to stakeholders
• Develop test plans and scripts to validate functionality and business fit
• Coordinate UAT sessions, track defects, and ensure resolutions before deployment
• Oversee change management, training, and post-launch support to drive adoption
• Define and track key GTM metrics (e.g., pipeline velocity, conversion rates, sales efficiency, quota attainment) to measure business impact and system effectiveness
• Ensure data integrity and consistency across GTM platforms (Salesforce, CPQ, Outreach, Xactly, etc.), partnering with RevOps and Data teams to establish governance and best practices
• Collaborate with Analytics & Operations teams to surface actionable insights that inform sales execution, forecasting, and process optimization
• Define reporting and dashboarding requirements to support end users in accessing accurate, real-time data within GTM systems
• Consider AI-driven insights and automation to improve productivity and efficiency
• Evaluate integrations and data flows to ensure seamless connectivity between GTM tools and prevent silos
• Evaluate new tools, manage vendor relationships for GTM technology solutions
• Drive system integration strategies, leveraging middleware tools like Workato

• Anticipated Posting Close Date*: 4/1/25