Lead Solutions Architect, ShipBob
$146.2-243.8k
+ Bonus
More information about location
Tech-enabled third-party logistics
Be an early applicant
Tech-enabled third-party logistics
1001+ employees
Be an early applicant
$146.2-243.8k
+ Bonus
More information about location
1001+ employees
Company mission
To provide simple, fast and affordable fulfillment for thousands of brands with an international fulfillment network across the world.
Role
Who you are
- 6+ years of experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management)
- 6+ years of experience with integration development, APIs or IPaaS systems
- Strong track record of delivering complex API integrations in ecommerce, logistics, or SaaS environments
- Demonstrated experience leading cross-functional technical initiatives and mentoring or managing others
- Deep understanding of RESTful API design and ERP/Ecommerce platform architecture (e.g. NetSuite, Shopify, BigCommerce)
- Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization
- Familiarity with integration platforms (e.g. Workato, Celigo, Boomi, Paragon)
- Familiarity with the 3PL/logistics space is a strong plus
What the job involves
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward
- As a Lead Solutions Architect at ShipBob, you will be a key technical leader within our Solutions Architecture team, driving strategy and execution of complex integration initiatives with our most critical partners and Mid-Market and enterprise merchants
- You will own the direction of integrations across both custom and general-purpose solutions and play a pivotal role in mentoring team members, improving internal processes, and aligning teams to deliver the best solutions possible
- You will continue to act as a senior technical advisor, while taking on a leadership role in solution design reviews, technical governance, and representing the team in strategic conversations across Sales, Partnerships, Engineering, and Product
- This is a highly influential IC role that sets the technical bar for the Solutions Architecture team and helps ShipBob scale integrations in a repeatable, efficient, and partner-friendly manner
- This role reports to the Senior Manager, Solutions Architect
- Support our sales team for integration buildouts that support our largest and most critical deals
- Serve as the go-to expert for API and ERP/ecommerce/marketplace system integrations, including NetSuite, Temu, Macy’s, and others
- Act as a technical escalation point for large or at-risk deals and integration projects
- Mentor junior Solutions Architects and establish internal best practices and reusable patterns and documentation for integration design
- Interface directly with customers to collect user requirements and system documentation
- Evaluate and improve the processes around scoping, documenting, and delivering integration projects
- Coordinate with executive-level stakeholders internally and externally to ensure alignment on integration priorities
- Support high-stakes merchants, developers, and partners on integrations projects that are built by them
- Other duties/responsibilities as necessary
Application process
- There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis
Our take
Global logistics company ShipBob fulfills orders and runs two-day shipping and logistics for thousands of direct-to-consumer eCommerce brands in the US. It was created to provide optimized fulfillment for merchants to free up their time to focus on growing their businesses and providing exceptional customer service.
From the start, ShipBob has concentrated on creating a tight product-market fit, and has expanded from there to develop into a franchise model that has helped manage processes at larger scale. This kind of astute and adaptive strategy no doubt contributed to the company landing substantial investment, and enabled it to capitalize on the general lift eCommerce companies received over the pandemic.
With this strong but slow-burn growth, the company can more easily leverage benefits they offer over competitors like Amazon’s FBA service - namely fewer inventory restrictions, lower fees, and packaging without Amazon branding. As the eCommerce boom settles, the company's pace has slowed down, but the general, continued uptick in eCommerce should see it to future success nonetheless.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES E
Sep 2020
$68m
SERIES D
Total funding: $334.7m
Company benefits
- Remote-first company with a hybrid, flexible work environment
- Up to 12 weeks of paid leave and 2 weeks of unpaid leave to new parents
- Flexible PTO, Quarterly Wellness Days, and Paid Sick Leave
- Medical, dental, and vision insurance for employees and their dependents
- Short-term and long-term disability, and access to mental health resources
- Referral bonus program
- 401(k) with a company match, and RSUs - vesting starts on the grant date, and no purchase is required
- Pet insurance through Nationwide
Company HQ
West Loop, Chicago, IL
Leadership
Dhruv Saxena
(Co-Founder & CEO)After completing a Masters in Electrical Engineering from Purdue University, Dhruv became a Research Assistant working in writing code in Matlab, C and C++. They were then an Engineer at Lincoln Electric and Software Developer at InContext Solutions.
Divey Gulati
(Co-Founder & COO)After completing a degree in Computer Engineering and an MBA from the University of Illinois, Divey was a Team Leader for the Bank of America, a Consultant for Deloitte and was a Co-Student Director for the Global Consulting Program.
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