Head of Marketing Operations, tastytrade
$180-220k
+ Performance Bonuses + Stock Purchase Options
3 days a week in office (West Loop, Chicago)
Options trading, futures & stock trading brokerage
Posted today
Options trading, futures & stock trading brokerage
101-200 employees
Posted today
$180-220k
+ Performance Bonuses + Stock Purchase Options
3 days a week in office (West Loop, Chicago)
101-200 employees
Company mission
To help traders succeed through sophisticated technology, favorable pricing and exceptional customer service.
Role
Who you are
- You bring 10+ years of marketing operations and technology experience, preferably in trading, investing, D2C financial services, fintech or a closely related industry
- You hold a Bachelor's degree in marketing, business, or related field; MBA preferred
- You have 5+ years of experience building high-performing teams
- You have expertise in capacity planning, resource allocation, and process optimization in a multi-disciplinary, high velocity environment
- You have built comprehensive marketing management systems or frameworks that combines strategic planning with operational execution
- You are comfortable operating at both strategic and tactical levels, seamlessly navigating between executive-level planning and hands-on problem-solving
- You possess an analytical mindset with a track record of driving measurable business outcomes
- You can balance short-term needs with sustainable growth strategies
- You have a high propensity to innovate and experiment with new approaches
- You have a go-getter mentality and are proactive and resourceful
- You excel at cross-functional collaboration and demonstrate systems thinking
- You're a natural developer of talent and team builder who can inspire and guide others
- You have strong technical skills and experience with marketing automation platforms, CRM systems, email systems, CMS systems, data integration, and analytics tools
- You have experience with customer journey mapping and personalization strategies
- You have a proven track record of improving marketing efficiency and conversion rates
- You have a track record of successful marketing technology implementations and experience with AI-powered marketing tools
- You thrive in a fast-paced environment with shifting priorities
What the job involves
- We're looking for a Head of Marketing Operations to accelerate our speed to market, establish operational excellence, and ensure exceptional creative execution. As a visionary marketer, you thrive on delivering impact on time and on budget
- You will serve as the strategic architect of our marketing execution engine, designing and implementing systems that enable rapid, high-quality campaign delivery
- You will refine the technical infrastructure and drive innovative and intelligent design and copy that power personalized, scaled growth at every phase of the customer journey
- You will be adept at eliminating bottlenecks, driving accountability, and ensuring every creative touchpoint delivers measurable impact with our target market
- As part of the marketing leadership team, you'll report directly to the Chief Marketing Officer and help shape the strategic direction of our growing company
- Build the engine for scalability by optimizing workflows, creating documentation, improving collaboration, and building core delivery processes for campaign management
- Deliver audience-centric creative excellence by building a creative governance systems that maintains brand integrity while enabling innovation and continuous improvement
- Build and maintain marketing technology stack and automation systems while ensuring team usage of features and functionality and martech optimization
- Develop templates, systems, and AI-powered tools that accelerate velocity across all teams
- Work with technology and data teams to ensure data flows, security, and system integrity
- Take ownership of delivery excellence for marketing, driving on-time, on-budget execution while upholding process rigor and high quality standards
- Master resource and capacity planning to ensure the right talent is aligned with the right projects at the right time—maximizing utilization while managing internal bandwidth and freelance support as needed
- Proactively develop and implement comprehensive client journey maps and optimization systems that deliver on business goals through personalization and conversion rate optimization. Build personalization capabilities that increase conversion rates and client satisfaction
Our take
With the aim of "making investing fun”, Unicorn-verified tastytrade has amassed a following in the hundreds of thousands, delivering technology and support for "do-it-yourself" investors.
Founded in 2011, the company supplies not only a trading platform but trading education resources as well. It has launched dozens of podcasts and online video channels focusing on investment strategies and trading, as well as learning courses for those looking to get their start in the space.
Acquired by IG Group, a global player in trading, in 2021, tastytrade has since employed this added strength to scale up its business and expand into international markets. This increasing visibility - at a time when markets are especially unpredictable and its platform an invaluable asset - has enabled tastytrade to continue its upward momentum, reporting record demand in early 2025. This strong performance underscores the growing importance of its platform in an ever-evolving market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2018
$20m
SERIES C
Jun 2013
$7m
EARLY VC
Total funding: $47m
Company benefits
- 3 Medical Plans Choice
- Dental & Vision Benefits
- Generous Paid Time Off
- Paid Holidays - All Market Holidays Off
- 401(k) with Company Match
- Generous Parental Leave
- Disability Leave & Disability Insurance
- Commuter Benefits
- Pet Insurance
- Wellness & Mental Health Programs
- Performance Bonuses
- Subsidized Engineering Training Program
- Stock Purchase Options
- Gym Membership Reimbursement
- Charitable Donation Matching
- Healthcare FSA
- Tuition Reimbursement Program
- Two Paid Volunteer Days Off
- Daily Catered Lunch
- Fully-stocked Kitchen with Snacks and Drinks
- Onsite Gym
- Casual Dress
- Monthly Dev Outings
- Company Outings
- Sustainable Work Day
- CTA stop a block away, Shuttle to/from Metra
- Shared rooftop with greenery overlooking the city
- West Loop Location - Chicago's Tech Center
Company HQ
Fulton Market, Chicago, IL
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