Deployment Strategist, Merge
$150-165k
+ Equity
5 days a week in office
Customer-facing integrations & agent tools
Be an early applicant
Customer-facing integrations & agent tools
101-200 employees
Be an early applicant
$150-165k
+ Equity
5 days a week in office
101-200 employees
Company mission
To make secure data access easy.
Role
Who you are
- 3+ years of experience in technical project management, management consulting, engagement management, or a related field in technical SaaS environments
- Experience working with technical products and collaborating closely with engineering teams
- Proven track record managing complex, multi-stakeholder projects with high visibility and impact
- Strong organizational and communication skills, with the ability to manage multiple priorities and deadlines
- Excellent problem-solving skills, attention to detail, and a customer-centric mindset
What the job involves
- We are seeking a Deployment Strategist to lead and project manage our largest and most complex customer deployments
- As the primary point of contact for select accounts, you will orchestrate cross-functional teams to deliver successful, timely, and high-impact integration projects
- You’ll partner closely with customers, engineering, product, and solutions teams to ensure a seamless onboarding and deployment experience
- Your role will be critical in driving customer satisfaction, adoption, and long-term value, while also surfacing insights to improve our products and processes
- Own the end-to-end project management of large-scale customer deployments, from kickoff, successful go-live, and beyond
- Serve as the main liaison between customers and internal teams, ensuring clear communication and alignment on goals, timelines, and deliverables
- Develop and manage detailed project plans, proactively identifying and mitigating risks to ensure project success
- Coordinate cross-functional resources, including engineering, solutions, and product, to deliver on complex customer requirements
- Lead regular status meetings, provide progress updates, and manage stakeholder expectations throughout the deployment lifecycle
- Surface customer feedback and deployment insights to inform product and process improvements
- Build and maintain strong, trust-based relationships with key customer stakeholders
Our take
To help B2B companies navigate the increasing number of APIs needed to integrate SaaS product, Merge supplies a unified API. This provides access to dozens of payroll, recruiting, accounting, and HR platforms using a single integration layer. This way, businesses can work with a large number of APIs without compromising on efficiency.
Merge was founded in 2020 and has already built a large client base for itself, including Deed, AngelList, Ramp and Reachdesk. It has also expanded into new areas, providing support for CRM tools, ticketing systems and project management functions. With an impressively escalating annual revenue, and considerable funding at its back, the company continues to build out its product into new verticals.
Steph
Company Specialist at Welcome to the Jungle
Insights
57% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2022
$55m
SERIES B
Nov 2021
$15m
SERIES A
Total funding: $74.5m
Company benefits
- Healthcare
- Unlimited PTO
- Parental Leave
- 401k
Company HQ
SoMa, San Francisco, CA
Leadership
Shensi Ding
(Co-Founder)Studied Computer Science at Columbia before joining Credit Suisse as an Investment Banking Analyst. Previously Chief of Staff at Expanse.
Gil Feig
(Co-Founder)A Columbia graduate who has worked for LinkedIn and Wealthfront as a Software Engineer. Previously Head of Engineering at Canvas.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 21 more jobs at Merge