Enterprise Sales Development Representative, Hootsuite
CA$50-57k
Plus you will be eligible to participate in Hootsuite’s Sales Compensation Program
Social media management tool
Open for applications
Social media management tool
1001+ employees
Open for applications
CA$50-57k
Plus you will be eligible to participate in Hootsuite’s Sales Compensation Program
1001+ employees
Company mission
To empower organizations to build trust and deepen relationships through the power of social.
Role
Who you are
- Some practical experience in a customer service, inbound sales or sales development position, ideally in a similar business development or sales environment
- Self-starter who desires to learn, grow, and excel in their role and enjoys being measured by targets
- Interest in social media, social listening and digital marketing
- Attention to detail and ability to perform administrative tasks/update CRM; ability to strategically research and develop accounts for prospecting
- Comfort with, and desire to, cold calling and outreach (email, social, video, direct mail etc)
- Comfort in front of the camera and on the phone
- Excited to thrive in a dynamic environment
- Strong business acumen, and/or an educational background in business
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
- Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs
- Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships
- Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
- Motivated. Excited to hunt for new business opportunities to fuel the sales pipeline. Curious. You are always learning and seeking ways to make things better
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others
What the job involves
- We’re seeking a Sales Development Representative (SDR) to help us expand Hootsuite’s and Talkwalker’s customer base
- You’ll use outbound prospecting strategies to identify and target prospects, and initiate the first outreach to identify sales opportunities
- Your goal is to help book meetings and fill the pipelines for the enterprise sales team
- This is a hybrid role and is open to applicants located within commuting distance of our Toronto office
- Work closely and collaboratively with Enterprise Account Executives to develop and implement appropriate prospecting strategies
- Maintain strong relationships with the marketing team, leveraging campaigns to aid in outbound reach out
- Use technology such as Linkedin Sales Navigator and 6Sense to build pipeline
- Connect with Enterprise prospects and qualify opportunities through calls, emails, social media, and other channels
- Partner with account executives to gain access to key stakeholders in target accounts using a combination of cold outreach techniques
- Identify the needs and challenges of the prospective customer
- Determine the prospect's interest in Hootsuite/Talkwalker’s products and services
- Schedule meetings for sales representatives with key contacts in prospective accounts
- Achieve and exceed pipeline contribution and activity goals as set out by your manager
- Perform related duties as assigned
Our take
Hootsuite is a leading social media management platform that’s been around since the early days of this now-ballooning online sector. With over 18 million customers, and used by over four fifths of the Fortune 1000, this giant is hugely competitive in the space.
Thought Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022 (like many of its peers, the company engaged in several rounds of layoffs), it has since reworked its leadership team to get back on course as the economy recovers.
Just like its acquisition of Sparkcentral saw the company expand into customer service, its more recent purchase of Talkwalker sees it integrate AI into its platform. The combined offering will supply businesses with a social media performance engine to turn insights into action, all fuelled by artificial intelligence.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2014
$60m
SERIES D
Aug 2013
$165m
SERIES B
Total funding: $246.9m
Company benefits
- 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
- A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
- Accidental death and dismemberment (AD&D) Insurance
- Dental Insurance
- Disability Insurance
- Employee Assistance Program
- Gym / Wellness Reimbursement ($55 per month)
- Gym Discount
- Health Insurance
- Life Insurance
- Maternity Leave
- PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
- Paternity Leave
- Sick Time (for individual employee and family members)
- Bereavement Leave
- Business Travel Insurance
- Company Phones
- Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
- Immigration Assistance
- Phone Bill Reimbursement ($50 per month)
- Remote Work
- 401k
- Employee Discount
- Pet Friendly Workplace
- RRSP Matching
- Volunteer Time Off
Company values
- Step Up - Show the world what it looks like to live and work by these guiding principles
- One Team - Make Hootsuite a place where we all feel safe, welcomed, valued, and empowered to do our best work together without compromising who we are
- Customer Obsessed - Focus relentlessly on helping our customers succeed
- Go Fast, Be Agile - Widen our competitive advantage by committing to speed and simplicity over perfection and complexity
- Play to Win - Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders
- Neighbors and Allies - Give back to our communities and be an ally
Company HQ
South Main, Vancouver, BC
Articles
Leadership
Ryan Holmes
(Founder & Board Member)Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and founded pre-seed fund LOI Venture.
Irina Novoselsky
(CEO)Previously Board Member at Lemonade and World Business Chicago, CEO at CareerBuilder and President at Novitex Enterprise Solutions.
Salary benchmarks
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