Product Manager, Expereo
Global provider of managed Internet and hybrid networks, SD-WAN, and Cloud connectivity solutions
Posted today
Global provider of managed Internet and hybrid networks, SD-WAN, and Cloud connectivity solutions
201-500 employees
Posted today
201-500 employees
Company mission
To empower global companies to be future-ready.
Role
Who you are
- Experience owning a complex B2B product across its commercial, operational and technical lifecycle
- Experience in telecommunications, managed connectivity, digital infrastructure or another multi-supplier service environment
- Working knowledge of at least one relevant connectivity technology, such as DIA, Business Broadband, FWA or LEO
- Practical experience of pricing, margin analysis and business-case development
- Experience productising complex services so they can be quoted, ordered, delivered, supported and billed consistently
- Evidence of using data to improve product performance, commercial decisions or operational processes
- Experience owning non-standard customer-request governance and using demand patterns to inform product, proposition and commercial decisions
- Practical understanding of how automation and AI can improve product development, decision-making or service operations
- Ability to work with global stakeholders, with occasional international travel
What the job involves
- We are looking for a commercially minded Product Manager to help turn that ambition into a scalable global portfolio
- You will own product discovery, commercial performance, roadmap execution and the full lifecycle of our core connectivity products. These currently include Dedicated Internet Access, Business Broadband, Fixed Wireless Access and Low Earth Orbit satellite connectivity
- The purpose of the role is to evolve these capabilities into outcome-led offers that give customers:
- One point of accountability across their global connectivity
- Clear visibility of services and performance
- Faster, simpler proposals, more predictable deployment
- You will determine how the portfolio should evolve, how products should be defined and configured, and how they can be quoted, ordered, delivered, supported and billed consistently at global scale
- A central part of the role is simplifying complexity. You will use customer, commercial, supplier and operational evidence to reduce unnecessary variation, increase standardisation and improve product economics. You will also apply data, automation and AI to improve how products are designed, priced and managed
- This is an end-to-end product role combining proposition development, commercial ownership and operating-model change
- Own the roadmap and full lifecycle of the global DIA, Business Broadband, FWA and LEO portfolio
- Evolve technology-led products into outcome-led connectivity offers focused on accountability, visibility and deployment speed
- Define propositions, service models, supported configurations, commercial guardrails and product data
- Improve revenue, gross margin, price realisation, adoption, delivery performance and service quality
- Develop pricing recommendations, investment cases and margin-improvement plans
- Use customer, market, supplier, competitor and ICB evidence to identify product gaps, set lifecycle priorities and shape the roadmap
- Simplify and standardise products across quoting, ordering, delivery, assurance, billing and reporting
- Use data, automation and AI to improve product decisions, product-data quality, pricing and operational scalability
- Lead product launches, enhancements, migrations and retirements, ensuring commercial and operational readiness
- Translate product decisions into clear requirements for Engineering, Data, UX, Operations and other delivery teams
Our take
Getting reliable, secure internet everywhere in the world is very much a challenge - especially for big businesses with teams and data scattered across the globe. Expereo is stepping in to change that with their world-leading managed Network as a Service (Naas) provider. With this, the company wants to make global connectivity smarter and faster, so companies can have access whenever they need it.
Expereo helps some of the biggest names in business (60% of the Fortune 500 in fact) stay connected across over 190 countries. Their expereoOne platform gives customers full visibility and control, wherever they may be in the world, so they can have a seamless experience that actually works.
They've also teamed up with Starlink to bring high-speed satellite internet into the mix (ideal for remote sites or just as a reliable backup option). It's a smart move, and one that shows Expereo isn't just keeping up with the future of connectivity, but they're shaping it. And with a new Chief Digital Officer on board, it looks like things are only getting started for the company.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company HQ
Riekerpolder, Amsterdam, Netherlands
Leadership
Ben Elms
(CEO)Ben has over 20 years of operational experience and leadership in the telecommunications industry. Before joining Expereo, Ben led the Vodafone Global Enterprise business as Group Director Chief Executive Officer.
Adee Packer
(CFO)Adee has over 20 years of experience in Finance. Previously, they held CFO roles at Refresco and Anheuser-Busch.
Sander Barens
(CPO)Sander has been part of the Expereo team since 2007, joining the company as a Director of Business Development Asia Pacific. Since then, they have held a number of roles and became CPO in 2022. Previously, they spent over 2 years at BT Global Services as a Global Project Manager.
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