Sustaining Engineer, Mirantis

Salary not provided

+ Stock options

Docker

Kubernetes

Linux

Ubuntu

REST API

Golang

Mid and Senior level

Austin

Enterprise on-prem cloud & kubernetes support

Be an early applicant

Enterprise on-prem cloud & kubernetes support

501-1000 employees

B2BEnterpriseSaaSDevOpsCloud Computing

Be an early applicant

Salary not provided

+ Stock options

Docker

Kubernetes

Linux

Ubuntu

REST API

Golang

Mid and Senior level

Austin

501-1000 employees

B2BEnterpriseSaaSDevOpsCloud Computing

Company mission

To empower developers and innovators to create extraordinary products and services by automating the discovery, integration, and operation of the best cloud and open-source technologies for their unique needs.

Job

Company

Role

Who you are

You are a friendly, effective communicator who is inherently interested in solving complex problems and delivering a high-level of customer satisfaction with every customer interaction (via help content and tickets)
You enjoy building reproducers and finding bugs
You sling code for fun
BS degree in Computer Science, Software Engineering or equivalent practical experience
3+ years of combined experience in Software Development, Technical Support or Sustaining Engineering experience
Knowledge of Go programming language
Knowledge of Kubernetes and Docker
Experience in designing and implementing REST APIs
Familiarity with Linux distributions (RHEL, CentOS, Ubuntu, and SLES)
Demonstrated ability to perform code-level analysis of complex issue
Extensive experience troubleshooting remote Linux system issues

What the job involves

Mirantis is looking for a talented Sustaining Engineer with experience in Golang, Docker, Kubernetes and public clouds to help us maintain and evolve the Containers platform
You will join the Sustaining Engineering team working on the following technologies: Mirantis Kubernetes Engine, Mirantis Secure Registry and Mirantis Container Runtime
You will work closely with Knowledge Management, Engineering, and Product Management to represent the voice of the customer
In this role you'll become an expert in Mirantis Cloud Native Platform technologies and customer deployment environments
Research customers’ software patches requirements, design and develop features along with patch improvements in Golang for Mirantis Cloud Platform
Create best-in-class help content and proactively perform audits for our publicly-facing knowledge management system
Partner cross-functionally with product and solution experts to co-develop reference architecture content
Apply advanced troubleshooting techniques (debug and diagnose) on critical, highly complex problems that span multiple layers of the technology stack
Engage with the product engineering teams to resolve technical issues related to Docker/Kubernetes
Build and maintain customer based reproducer environments for use by your team and other technical teams at Mirantis
Reproduce customer issues and package bug reproducers for product engineering
Diagnose and develop code-level fixes, apply patches, and re-package for customer test
Drive deep technical post-mortems on behalf of customers

Our take

The global cloud-native applications market has grown exponentially in recent years since more and more companies require scalable, flexible, and hardy applications to meet customer expectations. Specializing in building and managing open cloud software is Mirantis, a ZeroOps cloud-native platform.

Mirantis has several products that are now trusted by millions of users, with solutions covering onboarding, simplification, and much more. With the ever-changing landscape of cloud computing, the company boasts the ability to evolve with the changes, offering up-to-date products that allow developer customers to step away from editing infrastructure and focus on coding and creation.

With over 1M active users it's no surprise the company had a successful 2024, welcoming new partnerships and offerings as well as being recognized as a leader in Omdia Universe and as a Challenger in 2024 Gartner Magic Quadrant for Container Management. These ongoing achievements signal a future of excitement and promise for the company and it will be interesting to see what's next for it.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (3.85)

Company

Funding (last 2 of 4 rounds)

Aug 2015

$100m

SERIES C

Oct 2014

$100m

SERIES B

Total funding: $220m

Company HQ

Pruneyard / Dry Creek, Campbell, CA

Leadership

Adrian Ionel

(Co-Founder & CEO)

Also CEO and Founder of Dorsal Corporation. Previously the VP and General Manager (EMEA) for Qualys, and was CEO of eOnline.

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