Vice President of Operations, Greyparrot AI
Salary not provided
+ Employee stock option scheme
Senior and Expert level
London
More information about location
2-3 days a week in office
AI-powered computer vision software for recycling automation
Job no longer available
AI-powered computer vision software for recycling automation
21-100 employees
B2BSustainabilityAnalyticsComputer VisionMachine LearningSaaS
Job no longer available
Salary not provided
+ Employee stock option scheme
Senior and Expert level
London
More information about location
2-3 days a week in office
21-100 employees
B2BSustainabilityAnalyticsComputer VisionMachine LearningSaaS
Company mission
To improve recycling efficiency and minimise the environmental impact of waste.
Role
Who you are
- We are excited to welcome a VP of Operations into our team! Working across Greyparrot, the ideal candidate will be a natural at empowering others, providing clarity in confusion and a structured approach to business operations. Driven by data, an AI curious mindset and a sense of belief in our purpose - this role will heavily influence the day-to-day runnings of the business
- Greyparrot is looking for a seasoned operational leader who thrives in ambiguity, brings structure to complexity, and knows how to build teams, systems, and processes that can scale internationally
- This role requires someone who can move seamlessly between strategy and execution, lead with clarity, and create the operational backbone of a rapidly growing AI hardware–software business
- Scaling Operations in High-Growth Environments: A track record of leading operations in a scaling tech or deep-tech company, ideally Series A–C, where you’ve built or significantly transformed processes across logistics, implementation, customer success, and business operations
- Hardware + Software Operational Experience: Familiarity with complex supply chains, installations, field deployments, or similar environments where physical products and software intersect
- People Leadership Across Multiple Functions: Experience managing and developing multidisciplinary teams (e.g., logistics, implementation, support, business ops), with a leadership style rooted in clarity, empathy, and accountability
- Process Design & Operational Frameworks: Proven ability to introduce structure, define operational rhythms, establish KPIs, and create systems that drive alignment, transparency, and consistent delivery
- Cross-Functional Execution: Comfortable partnering directly with founders and working closely with Product, Commercial, Finance, and People teams to turn business goals into practical, measurable operational plans
- Data-Driven Decision Making: Strong analytical instincts with experience using metrics, dashboards, and insights to set priorities, diagnose issues, and optimise performance
- Risk, Compliance & Quality Oversight: Experience ensuring operational compliance, health & safety, and high-quality execution across multiple sites, vendors, and customer environments
- Calm, Clear Communicator: Someone who brings order to chaos, communicates proactively, and creates confidence and momentum across the organisation during periods of rapid change
What the job involves
- The VP of Operations will oversee the Customer Support, Logistics, Business Operations, and Implementation teams, ensuring that Greyparrot’s operational backbone is robust, scalable, and aligned with company goals
- This role reports directly to the CEO and the Board, and will collaborate closely with leaders across Commercial, Product, People, and Finance to deliver operational excellence
- Design, implement, and continuously refine business operations and logistics frameworks that support company OKRs and enable sustainable growth
- Ensure compliance with all business policies, certifications, and health & safety standards; proactively identify and mitigate operational risks
- Lead and coach the logistics team to deliver high-quality, efficient service and continuous improvement across hardware delivery, installations, and customer sites
- Oversee inventory management, supply chain optimisation, and vendor relationships to ensure on-time, cost-effective delivery and scalability
- Partner with the Finance team on budgeting, forecasting, and financial tracking to ensure transparency, cost efficiency, and effective resource allocation
- Sign off invoices related to operational activities and maintain robust approval and audit trails
- Lead and coach the Business Operations team on legal and contractual aspects of customer and partner relationships, including SLAs, compliance, and renewals
- Maintain key performance indicators (KPIs) across operational functions, using data to drive accountability and decision-making
- Lead initiatives to automate and streamline business processes through system improvements and technology adoption
- Oversee implementation and customer success teams to ensure projects are delivered efficiently and customers receive exceptional service and measurable value
- Develop and track key customer success metrics, ensuring proactive communication and issue resolution across accounts
- Partner cross-functionally with Product and Commercial teams to translate customer feedback into actionable insights and product improvements
- Build scalable processes that enhance onboarding, deployment, and long-term customer satisfaction
- Act as the operational link between departments, ensuring alignment and information flow between Commercial, Product, and Finance functions
- Collaborate with the executive team to turn strategic objectives into operational plans, measurable targets, and consistent execution
- Champion data-driven decision-making and promote operational visibility through dashboards, OKRs, and reporting tools
- Provide clear direction, coaching, and accountability across all direct reports
- Foster a culture of empowerment, collaboration, and continuous improvement across teams
- Partner with People Operations to ensure strong performance management, development planning, and talent retention
- Model Greyparrot’s company values and help strengthen the culture through consistent leadership behaviours
- Contribute to company-wide strategic planning and organisational development
- Provide board-level reporting on operational progress, challenges, and KPIs as required
- Travel as needed within the UK and internationally
- Maintain a 2–3 day per week presence in the London office
Application process
- We are working with JBM Recruitment for this role. All screening will be done by their team, before moving to the next stage of the process
- Please note that we will filter screening questions for authenticity; pure AI-generated answers will result in automatic disqualification. We want to hear your voice and personal experience
Salary benchmarks
Our take
Some 60% of the 2 Billion tonnes of solid waste produced globally each year ends up in open dumps and landfill, causing major environmental impact. While global recycling rates are just 14%, a consequence of inefficient recycling systems, rising labour costs, and strict quality requirements imposed on recycled material. Hence Greyparrot is responding to a major opportunity of applying waste recognition software to boost recycling efficiency, reduce impurities and support scalability.
Greyparrot AI helps companies work in a circular economy by highlighting inefficiencies in sorting at waste facilities. The artificial intelligence vision can spot items on a conveyor belt faster and with better accuracy than a human. Their system automatically identifies different types of waste, providing composition information and analytics to help facilities increase recycling rates.
The opportunity for Greyparrot is clear, and the startup’s goal is to become the most accurate and widely used waste recognition software, unlocking the financial value of waste whilst having a measurable impact on the environment.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
50% female employees
Company
Funding (last 2 of 3 rounds)
May 2022
$11m
Series A
May 2020
$3.8m
Total funding: $16.3m
Company benefits
- 🏡Customised Hybrid Working: Enjoy the flexibility of a personalised work arrangement between the office and home at you and your team's discretion, depending on the role
- 📈Employee Stock Option Scheme: Be part of our success and share in the growth with stock options
- 🏖️25 Days Holiday + BH (UK employees only): Embrace a generous annual leave, with 25 days plus bank holidays to recharge and rejuvenate. Additionally, carry over up to 3 unused holiday days each new year
- 👶Enhanced Parental Leave: Experience comprehensive support with enhanced maternity, paternity, adoption, or shared parental leave
- 🚴 Cycling Benefits: Take advantage of our cycle to work scheme, allowing you to purchase a bicycle through salary sacrifice, saving at least 26%, or opt to rent a bicycle for up to 12 months
- 💼 Home Office Budget: Enhance your remote work setup with a yearly budget of £500 dedicated to equipping your home office with the tools and resources you need for optimal productivity
- 🧘♂️1-1 Mental Health Support: Prioritise your mental well-being with personalized support and 1-1 therapy provided by Spill
- 🎓Learning and Development Budget: Invest in your professional growth with a dedicated budget and support from Sunlight for £500 per year
- ☀️Summer Friday Half-Days: Celebrate the warmer months with Friday half-days
- 🍏Unlimited Healthy Snacks: Fuel your day with a variety of fresh fruit, tea, coffee, and healthy snacks every time you’re in the office
- 💰Competitive Salary: Salary band available upon application.
- 🌍Nomad Working: Immerse yourself in the freedom of nomadic work with our 12-day allowance, in your chosen remote locations (within a 2hr Time Zone).
Company values
- IMPACT - Dream big: We rally around our ambitious goals with a unified mission to save the environment. It’s what fuels our pursuit of excellence and ignites the spark of innovation in everything we do.
- AGILITY - Scale Flexibly: The world never stands still and neither do we. We embrace change with a glass-half- full attitude, remaining adaptable but intentional about where we’re heading. Our “everything is solvable” outlook helps us iterate and learn quickly to deliver innovative solutions effectively.
- INTEGRITY - Lead by example: We embody the change we wish to see in the world, leading with honesty, authenticity and humility, even in the face of difficulty. We honour our word and commitments to our team members, customers, and communities.
- CURIOUSITY - Embrace the unfamiliar: We are experimentalists by nature. We challenge ideas to unlock their full potential while respecting the individuals behind them. We keep our egos in check, maintaining self-awareness and embracing feedback as a catalyst for growth.
- CUSTOMER CHAMPION - Empower the Customer: We understand our customers intimately and equip them with the tools they require to achieve their objectives. We place their needs at the forefront, balancing profit with sustainability. We work collaboratively with the understanding that their success is key to fulfilling our ambitions.
Company HQ
Bermondsey, London, UK
Articles
Leadership
Mikela Druckman
(CEO)Previously worked in the fields of computer vision and augmented reality and was Chief Commercial Officer at Blippar.
Ambash Mitra
(CPO)Founder of Blippar and investor in AI, AR, food tech and genomics.
Diversity, Equity & Inclusion at Greyparrot AI
Kaitlyn Crossley (VP of People Operations)
- Statement of Policy - Greyparrot is committed to encouraging equality, diversity and inclusion amongst our team and eliminating discrimination. The aim is for our team to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. We are also committed against unlawful discrimination of customers or the public.
- This policy's purpose is to:
- 1. Provide equality, fairness and respect for all in our employment, whether temporary, part-time or full-time.
- 2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, and sexual orientation.
- 3. Oppose and avoid all forms of unlawful discrimination. This includes in: pay and benefits, terms and conditions of employment, dealing with grievances and discipline, dismissal, redundancy, leave for parents, requests for flexible working, selection for employment, promotion, training or other development opportunities.
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