Associate HR Business Partner, Bonterra

• 2–5 years of HR experience, preferably in a generalist, HRBP, or people operations role
• Experience handling employee relations issues (e.g., investigations, performance management support)
• Strong understanding of HR processes and employment law fundamentals
• Excellent interpersonal and communication skills, with the ability to handle sensitive situations with discretion
• Highly organized with strong attention to detail and follow-through
• Ability to balance multiple priorities in a fast-paced environment

Desirable

• We are seeking an Associate HR Business Partner (HRBP) to support day-to-day people operations while partnering with managers and employees to address employee relations matters
• This role is ideal for someone who is both detail-oriented and people-focused—comfortable executing core HR processes while also navigating sensitive workplace issues
• People Operations (Tactical HR):
• Execute core HR processes including onboarding, offboarding, job changes, and employee lifecycle updates
• Maintain accurate employee data in HRIS systems and ensure compliance with internal policies
• Support performance management cycles (goal setting, reviews, calibration logistics)
• Partner with payroll, benefits, and talent teams to ensure smooth HR operations
• Respond to employee inquiries related to policies, processes, and HR programs
• Assist in developing and updating HR policies, documentation, and internal resources
• Employee Relations:
• Serve as a first point of contact for employee relations concerns, including conflict resolution, performance issues, and workplace complaints
• Conduct intake, documentation, and initial investigations into employee concerns
• Partner with HRBPs and legal (as needed) on more complex or sensitive cases
• Coach managers on handling performance management, feedback, and employee issues
• Ensure consistent, fair, and compliant application of company policies
• Identify trends in employee relations and escalate insights to HR leadership
• Manager & Team Support:
• Provide guidance to managers on HR policies, best practices, and people management fundamentals
• Support organizational changes (restructures, team moves, etc.) from an operational and communication standpoint
• Help drive employee engagement initiatives and support action planning
• Compliance & Risk Management:
• Ensure compliance with federal, state, and local employment laws
• Maintain documentation related to employee relations cases and HR actions
• Support audits and reporting as needed
• Success in This Role Looks Like:
• Employees and managers receive timely, accurate, and thoughtful HR support
• Employee relations issues are handled fairly, consistently, and with sound judgment
• HR processes run smoothly and efficiently with minimal errors