Senior Product Designer, Talkspace

• 5+ years of experience in product design, with at least 1 year focused on growth in a B2C or B2B2C environment
• Strong portfolio demonstrating a data-driven approach that includes B2C growth initiatives
• Highly skilled in interaction design, prototyping, and visual design
• Lean approach to product design, prioritizing delivering the most concise experience that still provides value
• Deep empathy and user obsession, driven by our mission to make therapy accessible to all
• Strong analytical mindset and experience with A/B testing and lean user research methodologies
• Advanced proficiency in modern design and prototyping tools (e.g. Figma), including experience building components using best practices such as auto-layout, variants, tokens, and grid
• Actively explores and incorporates AI and evolving product design practices into workflow when it improves quality and efficiency
• Excellent communication and presentation skills, with the ability to articulate design decisions clearly to cross-functional stakeholders to build alignment
• Genuine desire to create inclusive products, keeping up with the latest accessibility standards

Desirable

• We are looking for an experienced Senior Product Designer, Growth focused on helping more people feel confident taking their first step to start therapy
• This is a high-impact role where small design decisions can meaningfully improve access to mental health care
• To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare
• Own the end-to-end member onboarding experience, from sign-up through the first session, balancing immediate iterative improvements with a solid long-term vision
• This includes user research, ideation, wireframing, prototyping, and high-fidelity visual design
• Improve activation and early engagement by identifying drop-off points, designing solutions, and iterating quickly through A/B tests and rapid experiments
• Design personalized experiences by leveraging AI to understand and adapt to client needs, preferences, and constraints
• Make data-driven decisions by working directly with data science and product partners to analyze user behavior data, interpret A/B test results, and translate insights into actionable design improvements
• Collaborate with cross-functional teams, partnering with product to define problems and achieve business outcomes, with marketing to align on messaging and goals, and with engineering to ensure feasibility and high-quality implementation of designs
• Contribute to our design system to ensure consistency and efficiency