Staff Engineer, PagerDuty

• 8+ years of experience building and architecting large-scale web applications with Ruby on Rails
• Deep, up-to-date expertise in Ruby on Rails, including the latest features, patterns, and best practices
• Proven track record of leading technical transformations or platform modernization in production environments
• Experience with modularization, service boundaries, and evolving complex Rails systems
• Significant experience designing, building, testing, and operating distributed systems in a SaaS environment, with a focus on scalability, reliability, and performance
• Experience with technologies such as AWS, Kubernetes, Kafka, Redis, MySQL, and modern observability and CI/CD tooling
• Excellent communication and collaboration skills, with the ability to partner effectively across multiple engineering teams
• Demonstrated ability to mentor and influence engineers at all levels

Desirable

• PagerDuty is building the next generation of our core web platform to enable rapid product innovation, clear domain ownership, and a maintainable, scalable foundation for the future
• The Web Evolution team is a high-impact group within the Ops Cloud Platform organization, chartered to lead this transformation and empower teams to confidently own and evolve their domains
• Ruby on Rails Leadership: Serve as the organization’s foremost expert in Ruby on Rails, bringing the latest best practices, patterns, and innovations to our core web platform
• Architectural Strategy: Define and drive the technical architecture for our web platform, focusing on modularity, scalability, and maintainability using modern Rails patterns and tools
• Modernization & Innovation: Identify opportunities to evolve our platform architecture, leveraging the latest Rails features, gems, and community standards to improve developer experience and system performance
• Collaboration & Enablement: Partner closely with domain teams to understand their needs, provide technical guidance, and ensure seamless integration of new features and improvements
• Best Practices & Standards: Establish and promote guidelines for high-quality, maintainable Rails code, automated testing, and CI/CD
• Mentorship & Knowledge Sharing: Mentor engineers across the organization, lead technical discussions, and create training materials to elevate Rails expertise company-wide
• Communication & Influence: Act as a key liaison between platform and domain teams, facilitating clear communication, driving consensus, and ensuring alignment on technical direction
• Continuous Improvement: Stay current with the Ruby on Rails ecosystem, proactively introducing new tools, techniques, and patterns to keep our platform at the forefront of modern web development
• You’ll play a pivotal role in shaping the future of PagerDuty’s core platform, working on impactful technical transformations
• You’ll have the opportunity to influence architecture, culture, and best practices across the organization, while collaborating with talented engineers and leaders who are passionate about building for scale and reliability