Product Experience Designer, Wattpad
$100-140k
More information about location
Platform for sharing original writing
Be an early applicant
Platform for sharing original writing
101-200 employees
Be an early applicant
$100-140k
More information about location
101-200 employees
Company mission
Wattpad's mission is to create a world where everyone's story can be heard, and anyone can belong.
Role
Who you are
- Minimum of 3+ years of experience designing digital products across mobile and web
- Strong UX fundamentals including interaction design, information architecture, and visual design
- Ability to think holistically about user journeys and systems
- Comfort partnering closely with product and engineering throughout the product lifecycle
- Experience using research and data to inform design decisions
- Passion for creating experiences that are not only usable, but delightful and engaging
- Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways
What the job involves
- We are looking for a Product Experience Designer who is passionate about creating intuitive, engaging, and emotionally resonant user experiences. In this role, you will design experiences that help users find the right stories, enjoy them deeply, and stay in flow longe
- You will partner closely with Product Managers, Engineers, and cross-functional teams to shape problems, explore solutions, and deliver experiences that balance user goals, motivations, and business outcomes. This is a role for a designer who enjoys both discovery and execution and who sees design as a way to create clarity, momentum, and value
- Design end to end product experiences
- Lead the UX and UI design process from discovery through delivery for features and experiences across mobile and web
- Partner with Product Managers to frame problems, define success, and explore alternative approaches
- Design intuitive flows, interaction models, and visual solutions that drive meaningful user action
- Participate deeply in discovery and problem formation
- Collaborate with product, research, and analytics partners to understand user needs, behaviors, and motivations
- Identify customer problems and translate insights into clear experience opportunities
- Use research, usability testing, and data analysis to inform and evolve your designs
- Evaluate tradeoffs between user value, technical constraints, and business goals
- Create thoughtful, high quality design work
- Develop wireframes, user flows, prototypes, and high fidelity designs using tools like Figma
- Design for mobile and web platforms, including iOS, Android, and responsive web
- Ensure designs meet standards for usability, accessibility, and inclusive experience Iterate based on feedback, testing, and learning
- Contribute to and evolve the design system to support consistency and scalability
- Collaborate with cross-functional partners, including content, trust and safety, and ads and engineering to align on technical feasibility and implementation details
- Grow as a designer by staying curious about UX trends, user behavior, seeking feedback, and contributing to shared learnings within the design team
Application process
- Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Meet and Zoom
Our take
Content is king and Wattpad has managed to create a platform that aggregates the most loved original writing content in the world, turning the traditional publishing industry on its head.
Where authors used to submit drafts to dozens of publishing houses in the hope of getting some eyeballs on their work, Wattpad opened up the process to millions of young authors by letting them easily submit their work, and fostering a community around their software that offers feedback and help.
The e-reading platform is now looking to double down on its strategy of taking its user-generated fiction and turning it into successful intellectual property upon which original series and movies can be based. However, a significant challenge for Wattpad is in producing original, marketable content from its platform, given the popularity of fanfiction, stories which are based on existing intellectual property.
Another challenge for Wattpad is the current economic conditions, which have affected much of the tech sector and are not sparing digital publishing. Having shelved bold plans for the future, it also laid off 15% of its workforce in March 2023. Having realigned for its current business needs, however, it is now well placed to weather the current market downturn.
Freddie
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2018
$51m
LATE VC
Apr 2014
$46m
SERIES C
Total funding: $117.8m
Company benefits
- Full health benefits
- Career development & Mentorship opportunities
- RRSP matching
- Generous parental Leave top-up
- Flexible hours
- Regular hackathons
- Healthy snacks & drinks
- Your choice of hardware
- Monthly work-from-home allowance
- Beautiful offices in Toronto and Halifax
- Easy access to transit
Company HQ
St. Lawrence, Toronto, ON
Leadership
Allen lau
(Co-Founder)Lau attended University of Toronto where he earned his bachelor's degree in electrical engineering followed by a master's in the same subject. Thereafter he briefly worked as a software engineer for Brightspark before founding his first notable company, Tira Wireless, a mobile development startup. He is also the co-founder of Two Small Fish Ventures, a fund that invests in Toronto and Waterloo-based early-stage internet companies with strong network effects.
Ivan Yuen
(Co-Founder)Prior to Wattpad, Ivan co-founded FeedM8 and served as the company’s CTO. Before that he was one of the first employees of Tira Wireless, where he helped grow the technical team and developed new and emerging wireless technologies. Ivan graduated from the University of Waterloo with a degree in Computer Engineering and also earned an MBA from the Rotman School of Management.
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