Sales Productivity Tool Specialist, Recorded Future

• This is a high-impact role perfect for someone who thrives at the intersection of people, process, and technology — and knows how to turn tactical tools into strategic enablers
• 3+ years of experience in Sales Operations, Revenue Operations, or Sales Enablement, with direct platform ownership or administration of Outreach, Clari, and Gong
• Proven ability to translate GTM strategy into tool functionality and cross-functional workflows
• Deep understanding of sales processes, pipeline management, forecasting methodologies, and sales engagement best practices
• Strong experience working across teams to design data flows, reporting structures, and integrations (especially with Salesforce)
• Comfortable using data to monitor tool health, drive adoption, and identify process gaps
• Strong communicator and facilitator with a bias toward proactive collaboration and strategic alignment
• Relevant platform certifications (e.g., Salesforce, Gong, Clari, Outreach) preferred

Desirable

• Recorded Future is seeking a strategic, tech-savvy Senior Sales Productivity Tool Analyst to join our Revenue Operations team
• In this highly cross-functional role, you’ll own the roadmap and execution for a critical set of go-to-market (GTM) applications — Outreach, Clari, and Gong — ensuring they’re aligned with business objectives and optimized for scale
• You’ll be the connective tissue between Sales, Marketing, Enablement, Business Applications, and IT, driving seamless integrations, data transparency, and tool adoption across the entire GTM organization
• Take full ownership of the roadmap and optimization strategy for Gong, Clari, and Outreach — from configuration to cross-platform integration, lifecycle planning, and new feature rollouts
• Act as the internal product owner and subject matter expert for each tool, bridging technical and business needs across teams
• Lead and scale user onboarding, enablement, and training programs to ensure every team maximizes value from the GTM tool stack
• Proactively identify gaps, inefficiencies, and areas for automation within workflows — and partner with Business Applications and Salesforce teams to solve them
• Drive tool adoption and accountability by building usage dashboards, KPIs, and performance insights, and surfacing actionable recommendations to stakeholders
• Lead troubleshooting, vendor escalation, and release management for assigned platforms
• Maintain and continuously improve process documentation, user guides, and best practices. Partner with Procurement and Legal to support vendor evaluations, contract renewals, and budget alignment. I
• Influence roadmap prioritization across Revenue Operations by aligning tool capabilities with strategic business goals