Accounts Receivable Specialist, Envoy Solutions
Hourly Pay Range up to $27.00
Distribution, facility & operations solutions
Open for applications
Distribution, facility & operations solutions
1001+ employees
Open for applications
Hourly Pay Range up to $27.00
1001+ employees
Company mission
To help our clients achieve their own operating objectives – cleaner, safer, and more successful facilities, and more productive, sustainable operations.
Role
Who you are
- Must be Bi-lingual in English/Spanish
- High School Diploma, or GED, and 4+ years' experience performing collections related duties
- Proficient in Microsoft Suite to include Word, Excel, Outlook and 10 key by touch
- Ability to multi-task, possesses conflict resolution and negotiation skills in a fast environment
- General knowledge of telephone etiquette
- Ability to calculate figures and amounts such as interest, proportions, percentages
- Ability to communicate effectively
- Incumbents require sufficient physical ability to work in an office setting; stand or sit for prolonged periods of time
- Proficiency using computers
What the job involves
- The Accounts Receivable Specialist analyzes and is responsible for collections procedures. In this capacity, you will monitor and maintain accounts to help generate revenue by making payments arrangements with customers
- Making collections calls in a fast-paced environment
- Follow departmental procedures, inform customers of their accounts are on Hold
- Monitor overdue accounts, by using the company’s system or other methods
- Locate and notify customers of delinquent accounts by telephone, mail and email
- Review the terms of sales, service or credit contracts
- Provide customer service regarding collection issues, review account adjustments, and resolve client discrepancies and short payments
- Arrange for debt repayments or establish repayment schedules, based on customer’s financial situations and final approval by management
- Process credit card payments with customers
- Monitor and maintain assigned accounts, customer calls, and customer reconciliations
- Reduce delinquency for assigned accounts by monitoring overdue accounts daily
- Advise customers of necessary actions and strategies for debt repayment
- Follow up effectively with sales department regarding customer accounts and maintain effective working relationships with cross-functional teams
- Print reports of the accounts daily and submit to management for review
- Analyze aging reports for appropriate course of action
- Email information to sales representatives, management, and customers
- Perform other assigned tasks and duties necessary to support the accounts receivable
Our take
Envoy Solutions is one of the largest distributors and solution providers in North America. Its areas of expertise include facility care, food service, packaging, and marketing execution, and its value is in its highly tailored approach that provides each client with solutions built for their own operations.
Over the years, Envoy has made a number of acquisitions and is the parent company to the likes of North American and DCP (Detroit Chemical & Paper Supply). Through its ever-growing network of services, it helps the food and packaging industry reduce its toxic material usage and waste streams - advancing efforts towards sustainability.
Although competition in the space does exist, Envoy Solutions stands out for the comprehensive nature of its offerings, and its customer-first attitude has also contributed to its success so far. In 2023, it was announced that Envoy and BradyIFS will be forming a combined entity that should enable both companies to reach an even wider customer base.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Pre-Tax Medical Expense Accounts, HSA/FSA
- Generous PTO, Paid Holidays and Remote Work Opportunities
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance
- 401k Retirement with Employer Matching
Company values
- Collaboration and inclusion
- Diverse and driven
- Dedicated to excellence and a relentless pursuit of service to our customers from coast to coast
Company HQ
Northfield Township, Glenview, IL
Articles
Leadership
Mark Fisher
(CEO, not founder)Previously President and VP of several Distribution, Operation, and Sales teams. Became CEO of Envoy Solutions in 2020.
Salary benchmarks
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