Product Designer, Gousto
Recipe boxes delivered to your door
Job no longer available
Recipe boxes delivered to your door
1001+ employees
Job no longer available
1001+ employees
Company mission
To be the most-loved way to eat dinner.
Role
Who you are
- Are an advocate of customer-centric design, always looking to solve real problems
- Are comfortable owning the full end-to-end design process using user-centred design principles and methods
- Have a proactive approach to stimulating yourself and your team to do better
- Embrace agile and iteration, and are comfortable with change
- Have ability to prioritise effectively while remaining focused on value
- Thrive when presented with complex requirements
- Recognise assumptions (including your own) and seek ways to try and invalidate them
- Enjoy collaborating at any given opportunity
What the job involves
- Conduct user research activities to drive discovery, uncover new opportunities and test potential hypotheses.
- Design and deliver world class solutions that enhance the customer experience whilst achieving our business goals
- Identify opportunities to improve ways of working for you and your team to maximise impact
- Work in partnership with the Product Manager, and your squad, to set the longer term product strategy
- Prove and show the value of UX in driving customer and business value
- Use and actively contribute to the evolution of our design system to help provide UX/UI consistency across our digital product
- Familiarise yourself with Gousto’s structure, high level goals and long term vision
- Get to know existing customer and data insight within your domain and start planning out new research to explore new opportunities
- Contribute to defining the product roadmap with your Product Manager
- Share knowledge with the wider team and coach others to apply lean design thinking in the product development process
- Plan and conduct the end-to-end solutioning process for the team’s chosen opportunities. This includes running any collaborative workshops and testing potential solutions with customers to understand usability and feasibility
- Coordinate across multiple teams where shared input is required to achieve our objectives
- Support the Product Manager in prioritising the most impactful opportunities based on insights that you’ve helped generate through customer research
- Work closely with engineers, and the rest of the team, to facilitate high quality delivery at a fast pace
Salary benchmarks
Our take
There is an accelerating consumer need to eat healthily, sustainably, and at value. Gousto aims to meet this need with its meal-kit delivery service, which offers pre-packaged ingredients and recipe instructions. It sets itself apart with more than 200 different recipes to choose from each week - a third of which are customisable.
In 2021, Gousto sold more than 90 million meals, amounting to three meals every second, a figure that is on the rise. It is part of the UK Plastics Pact, which advocates for 100% reusable, recyclable and compostable plastic. As a member, Gousto has committed to eliminating problematic plastics, stimulating innovation and helping to build a stronger recycling system in the UK.
Gousto became a B Corp certified company for its sustainability efforts. Following huge investments in 2023, the company is now a unicorn and is sure to continue its growth over the coming years as more consumers switch to convenient online grocery shopping.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
4 people
Adam Harris, Director of New Markets
Our mission
To take Gousto to more markets beyond the UK.Insights
Company
Funding (last 2 of 13 rounds)
Feb 2023
$67.5m
LATE VC
Jan 2022
$100m
LATE VC
Total funding: $379.4m
Company benefits
- Life assurance
- Cycle to work scheme
- Employee Assistance Programme
- Interest free loan to spend on the latest tech
- Referral scheme
- 25 days holiday (excl. bank holidays), + a holiday day added each year (up to 30 days), + buy up to 5 days extra holiday
- 40% Gousto discount, 15% for friends and family, and first box free
- Digital GP & wellbeing apps
- Private healthcare
- Discounted gym membership
- Company pension
Company values
- Dream - We’ve got huge ambition and believe everything is possible - Curious, bold and resilient, we’ve got an insatiable appetite to learn and grow
- Deliver - We work at pace and focus on impact, taking ownership of the solution and raising the bar every step of the way
- Care - We obsess over our customers, doing the right thing for them and for the planet. We are one team, supporting and celebrating one another
Company HQ
Shepherd's Bush, London HQ, UK
Articles
Leadership
Timo Boldt
(Founder & CEO)Spent 4 years in Finance at Rothschild and a hedge fund before founding Gousto in 2012. Sits on the Digital Advisory Board at Unilever.
People progressing
Joined as Operations Development Director, being promoted to EVP Operations after 1 year, and has since become Chief People Officer.
Joined as a Customer Care Agent in 2014, and is now Head of Customer Care.
Joined as PR Manager, being promoted to Senior Brand and PR Manager after 1 year and again to Head of Brand Marketing and PR after 3 years.
Diversity, Equity & Inclusion at Gousto
- Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.
- Our Inclusion Communities are employee-led groups that connect people with shared identities, lived experiences, and passions. They champion each other, raise awareness of what matters most, and help us build a workplace where everyone belongs. Whether it’s Pride Sports Day, an Eid feast, learning from disability advocates, or providing free period products across our sites, our communities help turn care into action and they’ve driven meaningful change, shaping policies that support our people through key life moments, from enhanced parental leave to menopause, fertility and baby loss support. They’re powerful platforms for connection, celebration and progress, and we’re always striving to do better.
- We currently have nine active communities: Gousto Mind, Gousto Women, Gousto Muslim, Gousto Black, Gousto Asia, Gousto Pride, Gousto Neuro & Gousto Parents.
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